apple ipad mini problem solving

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The most common iPad problems and how to fix them

Apple's iPad has consistently marked among the best tablets , and is considered to be a sort of trailblazer in the field in its own right. As a logical result, your first encounters with common tablet glitches are likely to be iPad glitches. If you're not sure what to do to fix your device, that's okay, as you have to start somewhere. Here are some somewhat common problems that we've found plague iPads again and again, as well as some related iPad troubleshooting advice. Take care and read through the issues related to your problem to get started troubleshooting your iPad.

Dead pixels

Ipados updates not installing, the frozen screen glitch, ipad won’t turn on, itunes or finder don't recognize the ipad, ipad won’t charge, ipad won’t connect to wi-fi, ipad running slow or lagging, cellular data connection dropping, ipad randomly crashes and glitches out, slow battery recharges, apple pencil not working, ipad stuck in bootloops, what you need.

While the following issues are all centered on the basic Apple iPad, they may also apply to other versions of Apple's tablet. We also have guides available to iPad Pro problems as well as iPad Air problems , should you be looking for more device-specific advice.

It should also go without saying that the age-old advice of turn it off and then turn it back on again also applies to your iPad. Our intensive guide about how to reset an iPad — which includes both soft resets and factory resets — may be of additional guidance for you as well.

It can be frustrating if a pixel isn’t working on your iPad. You’ll first notice this as an unresponsive dot on the display that doesn’t change, or stays black no matter what happens. Sometimes there may be more than one pixel like this.

Possible solutions

• If the pixel still lights up but is simply stuck or never goes to the right color, you can try manually fixing it yourself. Wrap your thumb in a clean cloth and apply gentle, firm pressure to the area of the display with the pixel, slowly moving your thumb as you do so. Sometimes this can help fix any issues the panel is experiencing.
• Flashing bright, changing colors can also help reset a pixel. You can plenty of Pixel Fix videos on YouTube to run at full screen to help with this, or even find an app that does the same thing.
• If the pixel is permanently dark no matter what you do, it’s dead. You cannot fix a dead pixel. If it’s a minor issue and not distracting, you can leave it. But it’s a good idea to take your iPad into an Apple Store and ask about a display replacement.
• Our more intensive guide to fixing dead pixels largely focuses on monitors, but the advice and some of the programs recommended will also work on your iPad.

Eager to get the latest iOS/iPadOS updates and all the new features offered? You may discover that your iPad is obstinately refusing to download the update, even if it says it will or if it was scheduled to update at a specific time. Fortunately, this is usually due to not meeting specific requirements needed to update, not a permanent flaw on your iPad.

• Double check to make sure your iPad is compatible with the latest versions of iPadOS. Check out our lists of iPadOS 16 compatible devices and iPadOS 17 compatible devices .
• If your device is compatible, you may need to manually update your device. Here's how to download iPadOS 16 and how to download iPadOS 17 manually.

Still not working? Here are some common issues that prevent updates: * Make sure your iPad battery has at least a 50% charge. To be safe, it’s a good idea to just plug your iPad in before you start a big update. * Make sure you are not using a cellular data connection for your internet. The iPad will not start such a big download when on a data connection to avoid using up cell data. * Check that Low Power Mode is turned off. If it’s accidentally enabled, the update probably won’t work. * Disable your VPN if you are using one. While you can whitelist sites on many VPNs, that doesn’t really work for downloading a software update straight from Apple, so disable it for this change, and turn it back on afterward.

You may find from time to time that your iPad screen freezes and remains unresponsive to your touch. You're not alone, as this is a common complaint. The most likely source of the problem is an app, but it’s not always easy to identify which one. If it happens repeatedly, take note of what you have running and try uninstalling it to see if that solves the problem permanently. Whatever the cause, your immediate solutions to quickly troubleshoot a frozen iPad screen are the same.

• Try restarting your device first by pressing and holding the Power button until you see “slide to power off” on the screen, and then slide to power off. Press and hold the same button to turn it back on. You’ll know it worked when you see the Apple logo.
• If the screen isn’t responding, you might need to force restart the device in which case you should press and hold the Power button and the Home button at the same time for around 10 seconds. You’ll know it worked when the Apple logo appears. For newer iPads without the Home button, press and quickly release the Volume Up button, press and quickly release the Volume Down button, and then press and hold the Power button until the device restarts.
• If it stubbornly refuses to react to a restart or reset, then you’ll need to try a restore. Plug it into your computer using the cable provided. Load up iTunes on the computer, select your iPad, choose the Summary tab, and hit the Restore iPad button. This will erase your content, so you may prefer to choose Restore Backup on the Summary tab. Bear in mind that you’ll lose anything you haven’t backed up.

It’s a nightmare with any electronic device when it refuses to turn on at all. Don’t assume the worst, though, it may prove easy to revive.

• Try holding down the Power button and the Home button together until you see the Apple logo. For newer iPads without the Home button, press and quickly release the Volume up button, press and quickly release the Volume down button, and then press and hold the Power button until the device restarts.
• Maybe the battery is just empty. Plug the iPad into the wall charger using the original cable and charger that came in the box and wait an hour before trying the first step again.
• If your iPad turns on but gets stuck during startup, then plug it into your computer with iTunes running and repeat step one, except this time, don't let go of the buttons when you see the Apple logo, keep holding them until you see the recovery mode screen. You should get the option to Restore or Update . Choose Update and it will try to reinstall iOS without wiping your data.
• If none of this works, then it's time to contact Apple or drop into an Apple Store if you're able to.

iTunes or Finder can sometimes glitch out and not recognize your iPad. Obviously speaking, this can cause major issues with using your iPad as intended. If iTunes or Finder aren’t recognizing your iPad then you can try a few things to solve the problem.

• Check the battery icon on the iPad when you plug it into your computer. If it has a lightning bolt on it to denote charging or it says Not charging next to it then you know the port and the cable are working and you can move to the next solution. If it doesn’t, then try another port. If that doesn’t work, then try another cable.
• (If you are running MacOS Catalina you can skip this as you'll be using Finder to interface with your iPad.) Make sure you have the latest version of iTunes. If it’s on a PC then go to Help and then select Check for updates . If it’s on a Mac then hit the iTunes tab and select Check for updates . If you have the latest version or updating makes no difference, try the next solution.
• Turn the iPad off. Turn the computer off. Turn them both back on again and plug the iPad back in. If you see a Trust this computer alert, unlock your device and tap Trust .

If you find that your iPad won’t charge when you plug it into a power adapter, there are a couple of possible reasons. If it doesn’t charge when you plug it into the computer, it may just be the port you are using, try the power adapter instead. You can see whether the USB port on your computer is charging it or not by looking at the battery icon on the iPad. If it is charging, you’ll see the lightning symbol; if not, it will say Not charging next to it. Some computer ports can’t provide enough juice to charge the iPad, and it will always charge more slowly via the computer, even if it does work. Read on for more ways to troubleshoot and iPad that just won't charge.

• You want to check if it’s the cable or power adapter itself so, if possible, try the cable and power adapter with another compatible device, or try a different power adapter and cable.
• It's always worth rebooting your iPad to see if that helps.
• Some people report success after turning on Airplane mode, so it's worth a try.
• If the cable or power adapter is not the problem and nothing else has worked, then there could be a fault with the iPad and you’ll need to contact Apple, contact the retailer where you bought it, go into an Apple Store, or take it to a third party repair shop as the culprit could be a damaged battery, or a damaged charge port, both of which are repairable.

Very few users will want an iPad that isn't connected to the internet, but getting connected isn't always easy. Before you start serious troubleshooting, you should check Settings > Wi-Fi on the iPad and make sure that it is turned on. It’s also worth making sure that Wi-Fi is accessible on another device.

• There’s a reason IT departments the world over tell everyone to turn a device off and on again as a first troubleshooting step — because it so often works. Try turning off your iPad and router and then turn them both on again and wait a few seconds before trying to reconnect.
• Try telling the iPad to forget the network in Settings by tapping the network name and selecting forget. Turn the iPad off and on again and then reconnect to the network and re-enter the details as necessary. You can also try Settings > General > Reset > Reset network settings .
• Make sure you have the latest iOS software by going to Settings > General > Software update . You should plug your iPad into the power adapter before updating. Older iPads can be updated via iTunes on the Summary tab via the Check for update option.
• If your iPad still won’t connect then it’s worth checking with your ISP for help or advice. The problem could be related to your specific router. You might want to update the firmware or change the channel.
• If nothing so far has worked, then you may consider trying to connect to a different Wi-Fi network with your iPad just to test if it works. If not, then it's time to contact Apple for further help.

If you find that your iPad is not its usual zippy self and you are experiencing lag when you navigate, you can try a couple of fixes. You may just have too many things running.

• Double-tap the Home button and swipe up on each open app or game to close it. If you have a newer iPad without the Home button, then swipe up from the bottom of the Home screen and pause slightly in the middle of the screen to open the recently used apps list.
• You could also just reset the iPad by holding down the Power button and the Home button simultaneously for 10 seconds. For newer iPads without the Home button, press and quickly release the Volume up button, press and quickly release the Volume down button, and then press and hold the Power button until the device restarts.
• You really need at least 2GB of free space for smooth operation, so take a look in Settings > General > iPad storage and check. You may need to delete some files or uninstall some apps. Some apps take up more and more space over time, so it can even be worth uninstalling and then reinstalling an app to clear it. You may also consider going to Settings > Safari and tapping Clear history and Website data , then Clear history and Data to clear out your cache, but this will also log you out of websites you've signed into.
• As a last resort, you might try a factory reset . This will wipe everything though, so make sure you back up first. If you do a factory reset, test the iPad without restoring a backup just to see if it runs any better. If you subsequently restore a backup and it slows down again, then you'll know the issue is with something in the backup.

Cellular data connections dropping can cause serious annoyances as you move about. Obviously, this will be seriously influenced by how good the coverage is in your area. If you have good coverage on the same network with your phone, but the iPad is struggling, you could try a couple of things. First, check in Settings > General > Cellular and make sure it’s on. You could also try a restart. If it continues to be a problem, go through the steps below.

• Make sure you have up-to-date carrier settings in Settings > General > About .
• Check that you have the latest iOS software by going to Settings > General > Software update .
• Remove the SIM card and put it back in again.
• You can also try Settings > General > Reset > Reset network settings .
• Some people have found success by disabling LTE in Settings > Cellular data > Enable LTE .
• If none of that works, a factory reset might be worth trying, just make sure you back up first.
• If you’re still having problems, it’s time to contact your carrier’s support or visit an Apple Store for more help.

Sometimes your iPad will randomly turn off, restart, or have an app crash. You might find that this is a bigger issue on older iPads. You can try a few different things to alleviate the problem. It is quite likely to be related to specific apps, so take note of what you were doing when it crashes and see if a pattern emerges over time.

• Press and hold the Power button and then slide to power off. Press and hold the button to turn it on again. You could also reset by pressing and holding the Power button and the Home button at the same time for 10 seconds. For newer iPads without Home buttons, press and quickly release the Volume up button, press and quickly release the Volume down button, and then press and hold the Power button until the device restarts. Neither of these solutions is liable to affect a permanent fix, but it may offer some relief.
• Connect to Wi-Fi and go to Settings > General > Software update to ensure that your iPad has the latest software. If there’s an update available then download it and install it.
• Open the App Store and select Updates and then update all of your apps.
• If your crashes are occurring in Safari specifically then try going to Settings > Safari and tap Clear history and website data , then Clear history and data . Note this will log you out of websites that you're logged into.
• If you’re still having problems then try wiping the iPad with a factory reset and restoring it.
• If none of the above has worked for you then try contacting Apple. If you’re able to reproduce the crash and you can take it into an Apple Store to show them, then you will be able to get some help.

When everything is running as it usually should, your iPad should take about three hours to recharge. If you own an older model, it still would only take about four hours, at a maximum. That said, many users report that it takes much longer for their iPad to recharge fully. We have a couple of tips to try and speed up the charging process.

• Make sure your iPad is updated. Infamously, iPadOS 13 caused these types of battery charging issues for many users. If it's an issue with iPadOS, you can't do much except live with it until Apple improves the software and releases a new version.
• Check your ports and connectors. Look for any signs of damage, grime that's blocking ports, or anything else that may be interrupting the connection. If you aren't sure, try to find another compatible charging cable and switch it out to see if this makes a difference. Do not use an off-brand cable or charger to charge your iPad! If you are using one, stop right away and switch to a version straight from Apple.
• Make sure your iPad isn't trying to do a lot when you are charging it. Disconnect from Wi-Fi and Bluetooth or put it into Airplane mode first. Don't use your iPad when it's charging, and see how much this helps.
• Always remember to make sure that your iPad isn't put in a particularly hot or cold place. This can damage the battery and cause long-term problems that can't really be fixed without a full replacement.

We completely understand how frustrating this issue can be, mainly because you likely bought the Pencil to pair specifically with your iPad. We have several solutions to try out to get the two working together again.

• Make sure you have the right Apple Pencil and iPad. Compatibility issues do exist. We have a full Apple Pencil compatibility guide , and certain Apple Pencil and iPad combinations simply won't work. Also, if you have an iPad Air 2 or earlier model, the Pencil won't be able to work with your screen at all, although some third-party stylus models could work for you. We know, it's confusing. But it's important to find out what Pencil and iPad model you have to see if they can work together.
• Restart your iPad and try again. When you restart, take a look at Settings and Bluetooth to make sure your Bluetooth is turned on. If you already see the Pencil as a recognized device in the Bluetooth settings, then select the information icon, and choose Forget this Device . Then try reconnecting.
• Make sure the Pencil is charged. It's obvious, but this problem really does happen a lot.

A bootloop is a glitch where your device gets stuck in a cycle of turning off and turning back on; The iPad continues repeating that over and over again on a seemingly endless loop. We’ve found that these frustrating cycles tend to result from a bug in whatever app you were last trying to use. That said, there could also be a couple of other factors causing the bootloop. We have several recommendations to try out to stop the looping before you take your iPad to the Apple Store for help.

Possible solutions * Wait for an update. Unfortunately, bootloops are often caused by bugs in specific apps or the iPad’s current operating system. In that situation, you just need to wait for an app or OS update to be released. A recent example of this happened in June 2020, when a version of iPad iOS caused iPads to bootloop unexpectedly while working, usually around a minute or so after starting up. Apple doesn’t waste a second when it comes to releasing patches for these problems. Just keep an eye out for new updates. * Force a manual restart, or “soft reset,” and see if it solve the problem. A manual reset is a powerful troubleshooting tool. To start the reboot, hold the Power and Home buttons down for about 10 seconds simultaneously. You don’t have to count it down; you’ll see when the reboot has started because the Apple logo will appear on the screen. Some newer iPads don’t have a Home button. For those devices, press and quickly release the Volume up button, press and quickly release the Volume down button, and then press and hold the Power button until the device restarts. If this doesn’t work, you may need to force a factory reset, unfortunately. Before resetting anything, though, may sure you back up all of your important data. * Go into recovery mode. This feature prevents bootloops and opens the door for your iPad to fully update if your device is stuck in an infinite bootloop. Apple has a full guide , but to explain it briefly — connect your iPad to a computer; then press and release the Volume up button, the Volume down button, the Top button, and then hold the Top button as your iPad restarts. If this is completed correctly, your iPad will reboot into recovery mode. If your device has a Home button, hold the Home and Top buttons simultaneously. Continue holding them until you see that recovery screen.

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Updated September 17 at 1:26 p.m. PT: Less than two hours after this story was published, it was confirmed that Apple has stopped the iPadOS 18 update and is no longer rolling it out to users.

Per Apple, "We have temporarily removed the iPadOS 18 update for M4 iPad Pro models as we work to resolve an issue that is impacting a small number of devices.”

Now that iOS 18 is rolling out, we're finding new features that are even more exciting than some of the larger-scale changes -- like a new setting that alerts you if you're using a slow charger on your iPhone.

If you're anything like me, you probably have a lot of old charging cables and bricks around the house. You might not realize that some of those are dated and aren't capable of supporting fast charging, especially if you tend to power your phone up in the evenings while you sleep.

At the Worldwide Developers Conference (WWDC) in June, Apple revealed significant software updates for its flagship products: the iPhone, iPad, Apple Watch, Apple Vision Pro, Apple TV, and Mac. Among these updates is iPadOS 18 for Apple's tablet lineup.

After several developer and public beta updates, iPadOS 18 is now accessible to all users. When will iPadOS 18 be released? On Monday, September 16, Apple officially released iPadOS 18 to the general public. As with previous iPadOS releases, it is compatible with most iPads, but not all. The new minimum requirement for this release is that your iPad must have an A12 Bionic chip or later installed. Unfortunately, if you have an iPad with an A11 Bionic chip or older, it's incompatible with this update.

Apple iPad Troubleshooting: Fix Common Problems

The first step towards a working Apple iPad is identifying the problem. Select one of our preferred guides below to diagnose and solve Apple iPad common issues.

iPad Black Screen

Consult this page if your iPad shows nothing on the screen, the display will only show as black, is very dim or will not light up at all.

iPad Stuck on Apple Logo

Is your iPad hanging on the Apple logo? Does it seem to be stuck during or after an update? Are you unable to get to your Lock Screen? Try these fixes!

iPad Slow Charge

Is your iPad taking ages to charge? Are you losing patience while you're waiting? Is your iPad giving you a 'Not Charging message?" Give these fixes a try.

Didn't see your problem? The iFixit Community has answers.

Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!

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9 Basic Troubleshoot Steps to Fix Almost Any iPad Problem

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Why I Regret Buying an Android Tablet Instead of an iPad

7 iphone 16 pro features android flagships still don't have, my 10 favorite hidden ios 18 features.

The iPad is arguably one of the best tablets on the market. But while many people swear by it for entertainment and productivity, it’s not immune to problems. Most of us know how to troubleshoot common issues on a computer—you just open the task manager and close the troublesome program. But how do you do that on an iPad?

If your iPad is acting up, we’ll walk you through all the most useful troubleshooting solutions you can use to fix. These will cover everything from a quick restart to a complete reset, and everything in between to make sure your tablet is working as good as new.

What Are the Common Issues Many iPad Users Face?

As you use your iPad and install apps over through the years, you might encounter various problems, such as:

• Your iPad won’t turn on
• The screen isn’t responding
• It won’t connect to Wi-Fi
• An app has become unresponsive
• The iPad isn’t charging
• It runs slower than it used to
• iPadOS randomly crashes
• You can’t get past the boot up screen

So, if you encounter any of these issues—or others—don’t take your tablet to the Genius Bar just yet. Try some of our basic troubleshooting steps below and see if they’ll fix your issue.

1. Charge the iPad

If you press the Home or Power button and your iPad doesn’t respond at all, check if your tablet is charged. One reason it won’t turn on is that someone might have borrowed your device, used it until empty, and forgot to tell you about it. Alternatively, you might have neglected the low battery sign when you put it away and totally forgot to recharge the tablet.

Also, when you’re recharging the tablet, don’t just plug and leave it. Wait for the iPad to show the charging prompt before leaving it—that way, you can be sure it’s really charging and there’s no issue with the charging cable or brick.

2. Check the Lightning or USB-C Cable and Charging Brick

In case the iPad refuses to charge after you plug it in, check if the issue is with the cable or the charging brick. To do so, try another cable and charging brick combination to recharge your device. If this works, then your tablet doesn’t have a problem, but your charging accessories do.

Before buying a new charging brick or cable, determine which of them has a problem. Test your cable by plugging it into another brick that you know works, then attach it to your iPad. If the tablet recharges, the issue lies with its original charging brick, but if it doesn’t, you need to replace your Lightning or USB-C cable.

3. Close Frozen Apps Completely

Sometimes, you have to deal with an unresponsive app. If the open app doesn’t respond, you might think you’re stuck until the issue resolves itself or your tablet runs out of battery. But don’t despair: you can still recover your tablet. All you need to do is switch to the Recent Apps view.

If your iPad has a Home button, double-click on it to open Recent Apps. If you have a newer iPad without a Home button, swipe up from the bottom and pause your finger in the middle of the screen. Once done, you will return to the Recent Apps view if you have other open apps; otherwise, you’ll see your tablet’s main screen.

4. Force Restart the iPad

For cases where your iPad has completely stopped responding to your taps and button presses, your next option is to force restart your tablet . This can also help fix a variety of other bugs that might be afflicting your iPad. There are different ways to do this, depending on your iPad’s model.

If your device has a Home button, press and hold it simultaneously with the Power button. The screen will go black after around three seconds, and then you’ll see the Apple logo appear after another 12 seconds.

If your iPad doesn’t have a Home button, you’ll have to use this procedure:

• Quickly press the Volume Up button.
• Quickly press the Volume Down button.
• Press and hold the Top button until your iPad restarts.

5. Check for iOS and App Updates

Although force restarting your iPad might clear some temporary issues, some problems might crop up again if they’re caused by a persistent software bug. For this reason, you should check if either the relevant app developer or Apple has released an update for your iPad software.

First, look at your installed apps to see if they need an update. To do so, open the App Store , then tap on your Profile Icon in the screen’s upper-right corner. In the Account view, scroll down until you see Upcoming Automatic Updates . If all your apps are updated, you won’t see it. But if you see this list, tap on Update All .

Now, to check if your iPad has the latest iPadOS version, go to Settings , then tap General > Software Update . A new window will load while your device checks Apple’s servers for any new iOS versions.

If there’s a new version, you will see it under Software Update. Tap on Download and Install . Your iPad will ask you to enter your passcode when you do that. When the download is complete, you’ll see a notification next to General in the main Settings menu. Tap on it, then tap Install Now . The tablet will verify the update, restart, and install it.

If you encounter an error during the upgrade process, here are some ways to fix the iPadOS update process and ensure you’re on the latest version.

6. Free Up Some Space

One factor that many iPad users neglect is storage space. If you only have an entry-level iPad, chances are it only has 32GB or 64GB of storage. While this may seem like ample storage at first, you’ll soon find yourself running out of space as you add photos, videos, apps, and documents.

For an iPad to run smoothly, you should keep at least 2GB of available space. To check your free space, go to Settings , then tap General . In the General view, tap on iPad Storage . From there, you’ll see how much free space your device has left.

We recommend that you enable the Offload Unused Apps option to offload any apps you haven’t used in a while to save space. This will remove the app while keeping all your data saved to the iPad. After doing that, follow these iPhone tips to free up more storage on your iPad .

7. Reset Your iPad’s Network Settings

Another problem that many users run into is their iPad’s inability to connect to the internet. If your iPad won’t connect to a specific network, but can connect to other Wi-Fi networks, then the issue might be with your router. But if it can’t connect to any network, there might be a settings error.

The best course is to reset your iPad’s network settings. This makes the iPad forget all connections saved on it, including any Wi-Fi passwords you saved. Reset this by opening the Settings app, then tapping on General > Transfer or Reset iPad . In the Transfer or Reset iPad window, tap on Reset > Reset Network Settings . Once you’ve entered the passcode, tap on Reset to confirm.

8. Reset All Settings

If any of the steps above fail to resolve your issue, try to reset all settings. This will remove any customizations you made to the settings on your iPad, including inside any third-party apps. But, all your data and the apps themselves will remain.

You will find the Reset All Settings option in the Settings app under General > Transfer or Reset iPad . You then need to tap on Reset > Reset All Settings to execute the command. Like the previous step’s procedure, enter your passcode to confirm your action and tap on Reset to proceed.

9. Erase All Content and Settings on Your iPad

If you find your iPad still not working after all the steps above, it’s time for the nuclear option—reformatting your tablet. This iPad factory reset option removes all the data on your tablet: apps, movies, music, pictures, and everything else. It wipes your tablet clean, making it like new. So, if you’re resorting to this, be sure to back up your iPad to iCloud or iTunes first.

To completely erase your iPad , go to Settings > General > Transfer or Reset , then choose the option to Erase All Content and Settings and follow the prompts on screen. Once you’ve completed the reset process, your iPad will then return to the Hello screen from when it was new.

Know Your Basic iPad First Aid

While it isn’t likely that you’ll encounter a major error before you upgrade your iPad, you should know how to deal with any that do crop up. That way, you won’t need to wait for a Genius Bar appointment to be able to get your iPad working again. You can just troubleshoot it for free and fix it yourself.

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What to Do if Your iPad Mini Is Not Charging or Charges Slowly

By Dan Helyer 48 comments Last updated January 10, 2024

Is your iPad mini charging very slowly or not charging at all? It’s not much good to anyone as a portable tablet if you need to keep it plugged it in all the time. Find out how to tell if your iPad mini is charging correctly and what you can do if it isn’t.

You certainly won’t be the first person whose iPad is not charging or won’t charge . But when you’re having trouble, or if your iPad mini says ‘Not charging’, it can be tricky to know what the cause is. Dodgy cables, faulty software, expired batteries. We’ve detailed everything you need to know to diagnose your battery problems below .

How do I know if my iPad mini is charging?

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There are several ways to tell if your iPad mini is charging or not. However, if it was completely dead when you plugged it in, you may need to wait up to an hour before any of them will work.

Your iPad will show a Low Power screen if it doesn’t have enough charge to turn on. If this screen also shows a white lightning connector then your iPad mini is not charging.

On the lock screen, when your iPad mini is turned on, a large battery icon will appear as it first starts to charge. You’ll then see a charging percentage beneath the date.

Finally, the battery icon in the status bar of your iPad mini will have a lightning bolt whenever the iPad is charging. You’ll also be able to watch the battery slowly go up over time.

It should take around four hours to charge an iPad mini from 0–100%. However, the exact time will vary based on the quality of your lightning cable, the wattage of your adapter, the age of your iPad battery, and even the ambient temperature of the room!

For reference, my iPad mini 4 took about three hours to charge to 100% after it died.

There are a few different things you can do to help if your iPad mini is charging very slowly.

• Use an official Apple lightning cable or make sure yours is certified MFi .
• Use an official Apple power adapter with the highest wattage available .
• Don’t use your iPad mini while it is charging; put it to sleep or power it off.
• Keep your iPad mini at a comfortable ambient temperature, it will stop charging at 80% if it’s too warm.

The short answer is: Yes . Generally speaking, the larger the charger the faster your iPad mini will charge.  

The original iPad mini shipped with a 5 W power adapter, the same ones used for iPhones. However, later models shipped with 10 W adapters leading to a faster charge. If you have a MacBook from 2016 or later you can use its 29 W adapter to charge your iPad mini even faster.

Barring the 5 W iPhone adapter, wattage of each Apple power adapter is printed on its side.

According to Apple , the iPad mini’s battery will retain up to 80% of its original capacity after 1,000 full cycles. That means you could go from 100% to 0% charge 1000 times. Or go from 100% to 50% charge 2,000 times.

So how long is that? Well, it all depends on how much you use it. If you go through a full cycle twice a week, that means your iPad battery should last a whopping 10 years .

Apple has a great website with tips for maximizing battery performance across your devices .

The most effective thing you could do is to use it less, but that isn’t why you bought the thing. Alternatively, tweak these settings to make your iPad mini battery last as long as possible:

• Dim the screen brightness.
• Turn off Background App Refresh.
• Set Mail apps to fetch data manually.
• Turn off Location Services entirely or for specific apps.
• Reduce the number of notifications that appear on your Lock screen.

If your iPad battery drops below 80% capacity during its first year, Apple will replace it for free under their one-year AppleCare warranty. If you have AppleCare+ on your iPad mini that warranty is extended to two years.

Apple offers out of warranty battery repair for $119 across all iPad models . What’s more, Apple doesn’t actually repair the battery; they replace your entire iPad for this price.

If you’re fairly technical and handy, you could also attempt to replace the battery yourself with a Battery Replacement Kit for your model of iPad. However, we do not recommend doing this if you don’t have any prior experience.

Sometimes, your iPad mini won’t turn on even after leaving it on charge. When this happens, you won’t see a Low Power screen or a Connect to Charge screen. The iPad mini display will simply remain black.

To start, make sure that you’ve been trying to charge your device for at least an hour. If there’s still no sign of life, perform a forced restart. You do this by holding the Sleep/Wake and the Home buttons at the same time. Keep them held down until your iPad mini has turned on and restarted itself, which should take about 45 seconds.

Should that fail to revive your iPad there’s a good chance it hasn’t been charging properly. Check out our tips below to fix that .

Sometimes, an iPad mini sticks on the Low Power screen — even when you’re certain it is charging correctly . This frustrating issue has been resolved for many users by connecting the iPad to a computer.

Once you’ve allowed your iPad to connect to your computer, you should be able to access the device again. It’s worth waiting a bit of time for your device to switch back on. Don’t, however, restore your device unless you’ve already backed up your files.

If you’re still having trouble, try these instructions to restore your iPad mini using DFU mode . But again, ensure you have a backup before doing so!

How Do I Fix an iPad mini That’s Not Charging When It’s Plugged In?

There are several things that could be stopping your iPad mini from charging, covering hardware and software problems. Follow the steps we’ve outlined below to discover the cause and ease your charging woes.

If you can power your iPad mini on, press and hold the Sleep/Wake button until you’re prompted to s lide to turn off . Power off your iPad mini and leave it turned off for 30–60 seconds before powering it back on and trying to charge again.

You should also check for software updates to iPadOS. These frequently patch software bugs that cause battery performance or charging errors. They can also optimize your iPad mini to use less battery power while you’re using it.

• Go to Settings > General > Software Update .

• Wait for your iPad to update your software. When your device switches back on, enter your passcode and everything should hopefully work normally again.

Apple lightning cables are notorious for splitting and fraying. When this happens, they frequently lose their charging ability. But your lightning cable could be the problem even if it doesn’t look damaged.

Try charging another Apple device using the same lightning cable, if it works then your cable is working fine. If this doesn’t work, check that you’re using either an official Apple cable or a certified Made for iPhone (MFi) cable .

Alternatively, try charging your iPad with a different lightning cable. If that works then your original lightning cable is probably faulty. If you bought it from Apple it might be covered by their one-year warranty .

Once you know the lightning cable works, it’s time to test your power adapter. Start by plugging into a different outlet — and make sure it’s switched on!

Then find a different adapter to use. However, know that if your iPad mini shipped with a bulky 10 W adapter, your 5 W iPhone adapter might not be capable of providing enough power to charge an iPad battery.

Alternatively, try charging your iPad mini from a computer’s USB port. Again, this is unlikely to deliver enough power to charge your iPad very quickly, but will give an indication as to whether your original adapter is the problem.

If your adapter is faulty, you might be able to get it replaced under Apple’s one-year warranty .

Shine a light into the lightning port at the bottom of your iPad mini. Look closely to see if there is any build up of lint or dirt inside the port. If there is, this could well be the reason your iPad mini is not charging properly.

Carefully remove the debris using any of the following tools, but make sure you don’t damage the charging elements while doing so:

• Anti-static brush.
• Compressed air duster.
• Clean and dry toothbrush.
• SIM pin, straightened paperclip, or safety pin.

You could also take your iPad to your nearest Apple Store where they’re usually happy to safely clean your lightning port for free.

The final troubleshooting step is to restore your iPad completely. Doing so will remove all the data and reset the device back to its factory settings.

You should make a backup of your iPad mini first.

• Go to Settings > Apple ID > iCloud .

We suggest a restore using DFU mode as it completely reinstalls the software and firmware on your device. It’s the deepest level of restore possible and will ensure your charging problem isn’t software related.

Follow this guide to restore your iPad mini using DFU mode.

After all those troubleshooting tips, if your iPad mini is still not charging correctly you probably need a battery replacement. Unfortunately, due to the seamless design of Apple’s iPad, you can’t replace the battery yourself.

Instead, you should book an appointment at an Apple store or at an Apple Authorized Service Provider. These technicians should be able to offer you a replacement iPad for the cost of a new battery: $119.

I Can Charge My iPad mini From a Wall Socket, but Not a Computer. How Do I Fix This?

If you’re having issues charging your iPad from a computer but no problems with your wall charger, try these tips to solve the issue.

One of the main reasons why your iPad won’t charge on your computer is because it’s not a trusted device. In other cases, it could be that you haven’t allowed the accessory to connect.

Start by allowing your iPad accessory to connect:

• Plug your iPad into your computer.

Next, you can add your iPad as a trusted device:

• Go to your iPad with the device still plugged into your computer. You should see a window asking if you want to trust your device.

Another problem could be associated with the different USB ports on your device. It’s a good idea to firstly try each of these and see if they work. And if that doesn’t work, it’s worth having someone else look at your device.

• My iPad mini would not charge. At about 3% battery level I eventually tried ‘Reset Network Settings’, and this brought up the charging lightning symbol again, and after a few hours the battery level was 100% again. Thus, you may not need to ‘Reset All Settings’.

Your iPad mini not charging doesn’t have to be the end of your device. Sometimes, simple fixes will help you solve the issue and get back on track. For example, you can try updating your software and to use different USB ports on your computer. Hopefully, something worked in this guide; if it didn’t, you should contact Apple Support.

Did you find out why your iPad mini was not charging? Or what was making it charge slowly? Let us know what happened below!

Related Reading:

• iPhone/iPad Losing Charge While Plugged In: How to Fix
• iPad Won’t Charge or Won’t Show Up in iTunes
• How to Fix an iPhone or iPad That Won’t Charge When Plugged In
• iPad or iPhone Will Not Charge: How to Fix
• iPhone (iPad and iPod Touch) Won’t Turn On or Charge
• iPad Pro Won’t Charge When Plugged In: How Do I Fix It?

Related Posts:

Dan writes tutorials and troubleshooting guides to help people make the most of their technology. Before becoming a writer, he earned a BSc in Sound Technology, supervised repairs at an Apple Store, and even taught English in China.

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Show 48 Comments

June 14, 2020 at 5:56 AM

I fear I have not got the lastest version of IOS on my Ipad mini suspect this is why I can’t charge it anymore??

May 10, 2020 at 10:15 PM

I have an iPad mini that will not charge. I’ve used 3 different lighting chargers and it shows that it’s charging but then it says it’s not charging. It does that with all three chargers.

May 12, 2020 at 9:27 AM

Check your iPad’s charging port for any obstructions or debris/grease build-up. It’s a good idea to clean that port and see if you can get your iPad Mini charging again.

iPhone Not Charging? Lightning Port Problems? Fix

How to clean a USB-C charging port on your MacBook, iPad, or phone

March 31, 2020 at 10:38 AM

My Ipad mini will not charge. I tried everything that was mentioned in this troubleshooting guide. Nothing worked. With Louisiana being in lock down I cannot get to an Apple Store. I dont know if its the battery or that the ipad has gotten old. What else should I try until I can get to a store. I use this device all the time.

March 31, 2020 at 11:20 AM

Hi Donnell,

Try burping your iPad–it often works, strange as it sounds.

Take a look at this instruction

March 20, 2020 at 8:37 PM

I use a Belkin charger hooked into my laptop to charge my iPad mini and tonight part of the charging thing went into the Apple iPad.

Now it won’t turn on or charge.

What should I do?

March 21, 2020 at 10:46 AM

If I am correct, some of the Belkin charger’s connector end is stuck in your iPad Mini’s charging port.

The safest option is to take it to Apple or an Apple repair center and have them remove the part that is stuck.

However, if you want to try it yourself, we recommend trying to remove the stuck piece(s) using te tools in a standard eyeglass repair kit–these are meant to fix the small parts of your glasses and work quite nicely in small areas like a charging port.

Alternatives include using small tools like tweezers or sewing needles to slowly remove the stuck parts. Just go slowly and carefully.

February 12, 2020 at 10:47 AM

Hi, I just bought an iPad mini 5 recently and its all ok and keep charge very well, the problem I have is when I plug my iPad into charger, it sometimes takes about 3,4 seconds to start charging and show up the charging icon, I have to mention that I use original apple cable and charger.

I haven’t had this kind of problem with all of my iPhones that’s why it makes me nervous, all I want to know is that is it problem or I should not consider it as a problem?

February 12, 2020 at 11:11 AM

It’s not a problem. But if you are worried about it and have an Apple Store nearby, set-up an appointment to show them this behavior. They may swap out a new cable/charger for you.

February 2, 2020 at 6:22 AM

My iPad Mini 2 is stuck on the low battery screen and it has been charging for over 12 hours. What do I do? It also tends to randomly die, even though it’s on 100%.

February 2, 2020 at 12:38 PM

Since you report multiple battery issues with your iPad mini, it’s likely it needs a battery replacement. To check your battery, go to Settings > Battery and take a look at any recommendations and how you use your battery. If you see fairly normal use patterns, replacing your battery is often the best course of action.

If your iPad mini is still under Apple Care, there is no charge for a battery replacement. If not covered, it’s a flat $ 99 USD.

Contact Apple via chat or phone, or set-up an appointment at your local Apple shop to inspect your device.

You can also do this repair DYI by purchasing parts or send it to a local Apple device repair shop.

May 7, 2019 at 8:24 AM

iPad mini switches on but only goes as far as the battery low indication, and won’t charge???

May 7, 2019 at 9:44 AM

Sorry to hear about that issue.

We need to determine if the problem is your iPad’s battery or something else, like the cable or charger or the lightning port is clogged.

First, check your iPad’s lightning port and see if there is any debris or lint lodged in there. Check out these tips on how to clean the lightning port .

Next, connect your iPad to a different charger and use a different lightning cable. Power off your iPad Mini and then let it charge for at least 4-6 hours. If it comes on during this time, power it off again.

If you switch the charger and cable and the iPad still doesn’t charge, it’s likely a battery issue.

In that case, we suggest you set-up an appointment with your local Apple Store or contact Apple Support for their battery replacement service. If your iPad Mini is covered under warranty or if Apple determines the battery was somehow defective, there is no charge. For all other cases, when not covered, the fee is $99 for a replacement battery on any model iPad.

September 22, 2016 at 9:39 AM

My iPad mini would not charge. At about 3% battery level I eventually tried ‘Reset Network Settings’, and this brought up the charging lightning symbol again, and after a few hours the battery level was 100% again. Thus you may not need to ‘Reset All Settings’.

July 14, 2015 at 1:51 PM

iPad Mini Retina – will not charge correctly. If I turn the plug around enough times, then finally I can get a hot connection to charge. But then often it just sops charging willy nilly. It is so unreliable. What is the problem. The old 30-pin adapter I use on my iPhone 4S and iPad work just fine still. It is a problem with the Lightning Adapter. And Apple should address this problem.

July 13, 2015 at 9:19 AM

I have the mini pad 2 and I have built pc rigs for over 20 yrs , my latest build has the most newest usb compliance with all usb devices yet the mini will not charge on my pc. I don’t believe Apples excuse blaming other peoples hardware. One thing I will note is that out of 3 brand new lightening cables each bought from Apple 2 of them stop charging at less then 90% meanwhile one charges 100% on a new usb charger plug which is also Apple made. I have tested those 2 on other usb charger plugs with the same result while the one works fine and now has me convinced its a Apple flaw! The pc not charging Apple can fix with a simple update but the charging cables need to be inspected better. Heating isses seem to be the common thing for these ipads these days and since their latest ios update I suggest those having the heating issue to not lay it on a flat surface so that it will not overheat.

April 7, 2015 at 11:28 AM

Haven’t had my iPad mini long atall! And it just won’t charge! I have bought a new charger and tried it in a usb and wall plug! It’s fully dead and when I connect it to the charger it still tells me to ‘charge it’ please help!

April 2, 2015 at 11:39 PM

Updated to 8.0.2 and now the IPad mini won’t charge.

March 31, 2015 at 7:58 AM

Hello, my name is Ashleigh. I currently own a first generation ipad mini. I have had it for about 3 years, but I do not know for sure. I have always had very minor issues that were fixable with research. This morning when my iPad was dying, I plugged it in as always. It says it is not charging, but it won’t die when it says %1, which is usually when it begins to fade on me. I tried multiple different plugins, outlets, and computers too, yet it still wasn’t working. I attempted to turn on airplane mode, restart, and it went up to %2 but still doesn’t have the charging symbol. If there are some other ways to try and fix, please let me know. Overall, I have a android smartphone and this ipad mini. I always buy apple for my recreational uses due to the better system, and android for my phone. I have always been very pleased with the two doing their own duties. I am simply having this one small issue. It is a very old iPad mini, so I understand if it’s natural for it to mess up. Responses appreciated, if not have a wonderful day.

February 28, 2015 at 4:32 PM

The problem seems to be the charging cord itself (on the UBS side) my new mini stopped taking a charge after a few weeks. I noticed one of the terminals or circuits on my cord had developed a green corrosion, and after looking at with a magnifying glass. It looks like the corresponding terminal (on the flip side, same circuit) is also corroded. Possibly from arcing. The cord doesn’t click in or lock, I think the problem is the loose fitting Plug because I used the charging cord from a full size I-pad and it charged fine. I tried a cheap brand universal cord and a message came up that “Apple does not support the use of this charging device” so the warrenty possabily could be voided, so try a Apple charging cord from a reg size I-pad it worked for mine.

February 15, 2015 at 8:27 PM

I have had no issues charging my ipad mini using the USB port until this week. makes no sense. Nothing has changed with my computer, the ipad still asks me to trust the device and it tells me it’s not charging (it always does that) but now the battery doesn’t turn green as it’s charging. Still charging fine from an outlet but I need to be able to charge from my computer! Help!

October 4, 2014 at 7:00 PM

Omg. It’s has been like 5 days when my parents got an iPad mini for my sis and today it just stop charging. We put it to charge every way posible but it wouldn’t charge it said it’s charging but it has been in zero battery all day

July 31, 2014 at 8:53 PM

My Ipad mini refuses to charge from connecting it to the computer to charging it from the wall adapter it came from and another adapter bought new cable and still doesnt work PLEASE HELP!!!

February 16, 2015 at 9:32 AM

I have a similar problem to yours too. I have an iPad mini for about a year now and my charger got really old. Like the wire has opened up and its all broken apart. So I bought a new charger and it was working perfectly fine for about 1week. After that, one morning I saw that my iPad had 5% charge so I quickly plugged it in to a wall. It wasn’t charging at all!! I didn’t see the sign “Not charging”. But it just wasn’t charging! I’m so sad right now. Please if anyone could help me I would be honored. I can’t buy another charger I mean come on! I just bought this one 🙁

July 27, 2014 at 4:34 AM

we purchased 4 ipad minis and an ipod touch 5 last year, and we only have one charger that still works. That is a lot of money. We tried a belkin charger, that lasted one week. Has Apple replaced any chargers at no cost?

July 2, 2014 at 6:19 PM

Similar problems with my ipad mini…left it on my desk..came back to use it and it was hot and couldn’t get it to come on….been trying to recharge it all day…nothing! Beginning to wonder if buying apple was the right thing to do!

June 22, 2014 at 7:40 AM

IPad mini not charging

June 13, 2014 at 6:56 AM

My birthday is 17th Octover 2001 and my parents bought me a IPad Mini for My birthday, it’s now Friday 13th June 2014, I recently got and IPhone 5 due to me starting High School both chargers won’t charge my devices it doesn’t even say charging so I have to use my mums IPhone 5s cord is there a way I can fix this problem?

September 16, 2013 at 7:53 AM

What are the settings in this crappy thing that could tell it to not charge from a usb it has been previously charging on? This is why I hate apple its crap I would have solved this if it were an android device or even a horrible windows os hate apple with good reason. Oh utterly useless article by the way I can’t believe you bothered frankly more useful info in Chinese fortune cookies. But exactly what I’d expect from something called apple boa bla.

September 16, 2013 at 5:40 AM

i brought 2 ipad mini for children n nothing but trouble with charging, my children are not happy only few mths old n broken

January 8, 2014 at 4:00 PM

Wow. That’s sad. Not the charging thing..the fact you bought a 400 dollar toy for a child. .little turds must be spoiled rotten eww I can only imagine. Probably out them on some pills though..called their lack of discipline add or something lol

April 4, 2014 at 3:25 PM

@mark.. I do believe this was a thread about charging issues with Ipads, not for judgment calls about what people buy their children. Unless you have some helpful information about the topic, keep your personal views to yourself.

September 17, 2015 at 7:32 PM

Mark, you are a real jerk. Sounds to me like you just aren’t able to buy your kids anything nice and educational like an ipad. Don’t be a hater!

November 14, 2019 at 12:14 AM

I bought 3 for my children. All are special needs and these are wonderful for helping them to communicate and express themselves. If you have no constructive input, proceed to the output door

August 17, 2013 at 1:39 AM

Same problem, apple store told me the plug is at fault as not apple and I should purchase a new apple one . The plug came in the box with the iPad mini. So why is it not apple. It charges fully with my partners plug from his I pad , and within a short time. The plugs for sale at the apple store online look the same as the one I have, why purchase another one to have the same problem. Come on apple get your act together. Julia

August 7, 2013 at 4:27 PM

When I got the mini pad and I charged it, it want even charger. This is a riff off and I’m taking it back

May 17, 2013 at 9:13 AM

Well, it’s May 17, 2013 now and the iPad mini is still being sold with the same problem!

I can’t charge my new mini from my computer , or my charger in my van, or my iPhone 4 cord which is plugged into the wall (I bought an adapter to change the 30pin to the lightning plug Sold specifically so u can use your old cords, but won’t work!,,

How long does it take Apple to fix something like this? I like the mini a lot, but this charging issue is unacceptable!!!

May 5, 2013 at 12:33 PM

my ipad mini charging is only limited to 91%.. pls help

May 16, 2013 at 2:06 AM

Get a new one hahhahaha

April 11, 2013 at 6:59 AM

My ipad mini was on charge over other and this morning it was very hot. I tried to switch it on but nothing? Also tired the reset but still not working? Any thoughts?

February 24, 2014 at 9:42 PM

same here, i don’t know what to do

March 19, 2013 at 6:48 AM

Just bought iPad mini and found mine also not charged using original.i also bought cheaper after market USB cable and plug for workplace (fancy flat cable)about MYR13.found out that iPad mini could be charged 100% just fine.when comparing with original cable,the original is quite loose hence maybe not in contact

February 27, 2013 at 1:45 AM

I have a top of the range PC with the latest USB technology and my iPad mini won’t charge off it – I think Apple know there’s major design fault and are fobbing everyone off by blaming on the computer. I’d be interested to know if anyone at all has successfully charged their iPad from a PC – any PC and if so what the spec of that PC was.

March 3, 2013 at 2:47 PM

yeahh I charged mine on laptop and it charged but no fully I had the charger for the laptop on too its a HP it charged up too 86% now my ipad mini wont charge at all because I put it on charge and then came back it wouldn’t on I think it must of been dirt that went through the side edges where the screen is and made something in the mini stop working cause the back felt hot and now I have no idea whats wrong with it I need serious help. 🙁

December 3, 2012 at 2:17 PM

Returned the mini and got a “real” iPad 4th gen. This is a keeper, so much faster and i like the bigger size now, my eyes don’t hurt from looking at jagged text anymore!

I’ll get another mini when the retina version is out. Perfect iPad 5 would be full sized ipad but with the weight and thickness of the current mini, definitely possible in a years time frame given tech advances.

November 25, 2012 at 6:04 PM

I have tried everything you have recommended and my ipad mini is just a few hours old. It refuses to charge. I tried connected it to itunes and it does not get detected.

November 9, 2012 at 7:49 AM

Got the mini yesterday. Used it till it died and plugged into the wall with supplied gear. I awoke 10 hours later to a 68% charge reading. Terrible! Also this thing freezes up, is hard read with the low resolution screen and it stutters a lot when in use. Iits a lemon rather than an apple. I am taking this piece of crap back!

March 2, 2013 at 5:50 PM

Wow I have never had any of those problems……I traded my full size three for my mini and could not be happier…..sounds like you got someone’s return thet they ruined first, then the store resold it to you cuz my runs perfect

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Basic iPad Troubleshooting Tips

How to fix your iPad's problems

• University of Texas at Arlington

The iPad is a hugely popular device, but occasionally, you may run into problems with it. However, a problem with your iPad doesn't have to mean a trip to the nearest Apple Store or a phone call to tech support. You can solve most iPad problems by following a few troubleshooting tips. 

Causes of iPad Issues

When an iPad has a problem, it could have a few root causes. Apps can interfere with one another or with the iPad's operating system. These malfunctions can affect the device's resource management or corrupt parts of its memory. The tablet might also have network issues that cause trouble connecting to the internet.

How to Fix Problems With Your iPad

Follow these troubleshooting steps to determine the problem with your iPad and find a fix.

Close apps . The iPad keeps apps open—most in a suspended state—even if you aren't using them. So if you notice some sluggishness, closing resource-hogging programs might solve the issue. Open the App Switcher by pressing the Home button twice, dragging a finger from the bottom to the middle of the screen, or using a multitasking gesture by drawing four or five fingers together on the screen. Close apps by dragging their windows toward the top and off the screen.

Delete troublemaking apps . If you can track your iPad's problems to a single app that is either incompatible with others or possibly corrupted, delete it. On the Home screen, hold a finger on the app until all of the apps start to shake. Tap the X in the upper-left corner of the icon to delete the app.

Apps can become corrupted. After you've deleted one, download it again from the App Store to see if it works better after you reinstall it.

Deleting an app also removes its data, so back it up if possible before you uninstall it.

Reboot the iPad . If you have a problem with an app and closing it doesn't fix the issue, or if you experience another type of problem, reboot the iPad. Turning the iPad off and back on clears the available memory and gives the iPad a fresh start. Hold down the Sleep/Wake button on the upper rim of the iPad (or the power button and volume up button on recent iPad models) to bring up a slider that lets you power off the iPad. Once it is powered down, press the Sleep/Wake button again to turn the iPad back on.

Do a hard reset . If your specific issue causes your iPad to freeze, the reboot may not work. Do a hard restart by holding down the sleep/wake and home buttons for a few seconds until the iPad shuts down. Release the buttons when the Apple logo appears on the display.

Check your network. You may have problems connecting your iPad to the internet . These issues may or may not be coming from the iPad. If possible, do a speed test to see if your wireless connection is working and strong enough. If it isn't, move closer to your router or reset your Wi-Fi hardware . Start by unplugging your router and modem (if they're separate), and then wait 30 seconds and plug them back in. You can also reset your iPad's network settings .

Reset your iPad . This step is different and more intensive than a restart; it involves deleting everything on your iPad and then reinstalling it. Before you do this, back up your iPad to make sure you don't lose your photos or contacts.

Ask for help. If none of these steps work, you might need to take your iPad to an Apple Store Genius or authorized service center for servicing. Before contacting Apple Support, you may want to check if your iPad is still under warranty . The standard Apple warranty grants 90 days of technical support and a year of limited hardware protection. The AppleCare+ program gives two years of both technical and hardware support. Call Apple support at 1-800-676-2775.

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iPad mini 6 already has a major issue — what you need to know

Watch out for 'jelly scrolling'

If you've noticed some display issues with your new iPad mini 6 , you aren’t alone. There have been multiple reports of a “jelly scrolling” effect where both sides of the display are scrolling at different speeds.

According to 9to5Mac , this issue is much easier to spot in portrait mode, and the different rates of scrolling creates a noticeable wiggle as you’re trying to navigate up and down the page. Which isn’t exactly ideal.

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The Verge’s Dieter Bohn is one of the users affected by this issue, and managed to get the ‘“jelly effect" on camera - though not without issues. Apparently it’s difficult to get the issue to show up on camera, though by filming in slow-mo Bohn managed to show off exactly what the issue is.

Here is is slow-mo video of scrolling on the iPad Min i slowed down EVEN MORE in a frame-by-frame step through. Notice how the right moves up faster than the left.In normal usage you barely see it, but every now and then it become noticeable. In landscape it goes away entirely pic.twitter.com/iq9LGJzsDI September 22, 2021

Pretty jarring, right? Bizarrely, according to a reader speaking to 9to5Mac, the issue was also occurring on all the demo units at a nearby Apple Store.

Thankfully, since Apple Store demo units were alleged to be suffering from the jelly scrolling issue, it should already be on Apple’s radar. The downside to this means the problem may be pretty widespread. 

Unfortunately, it’s not clear what the issue is here, and whether this is a hardware issue or some sort of software fault that Apple can patch with an over-the-air update. In any case the only respite seems to be that the effect is much harder to spot in landscape mode.

We’re just going to have to wait for Apple to figure out what’s causing this issue, and what potential fixes are available. Here’s hoping that it’s all a software problem; otherwise Apple’s repairs team is going to end up a lot busier than usual.

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In the meantime, affected users are either going to have to live with the wobbling effect while they wait for a resolution, or start using landscape mode a lot more than they had originally planned.

• More: iPad 9 (202) release date, price, size, specs and latest news

Tom is the Tom's Guide's UK Phones Editor, tackling the latest smartphone news and vocally expressing his opinions about upcoming features or changes. It's long way from his days as editor of Gizmodo UK, when pretty much everything was on the table. He’s usually found trying to squeeze another giant Lego set onto the shelf, draining very large cups of coffee, or complaining about how terrible his Smart TV is.

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Apple ipad mini 6 struggles with new display problem, is it serious.

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Apple's iPad Mini 6 has a new display problem.

Apple's new iPad mini 6 is having a bumpy start to life. Despite early reviews being positive, some eagle-eyed users discovered a persistent refresh rate issue earlier this month. Now there appears to be a new display distortion problem affecting some owners, but how serious are either? I sat down with a repair expert to find out.

Last week an iPad mini 6 owner posted on Reddit (via MacRumours ) that when the tablet's display is lightly pressed, the top right corner of the screen flickers - you can watch the video here . The poster described the resultant effect as “distortion and discoloration” and mentioned that it appears in the same spot if pressure is applied around the affected area, not just directly on it. Other users in the thread claimed to have the same issue, with as many saying they haven’t.

What’s concerning is that the Redditor claimed that their replacement unit had the same problem, while another user said their second iPad mini also repeated the display issue. But what is actually causing the screen distortion? Repair specialist Ricky Panesar, CEO of icorrect.co.uk , thinks it is likely that something inside the tablet is pushing on the display. 

“This looks like one of the screws is not quite in properly, or one of the one seals has been double sealed so it's just pushing on the screen.” This, Panesar believes, might be the result of the missing 5G module in the Wi-Fi model. 

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“The cellular models have an antenna that sits at the top end of the iPad by the power button that lives inside a small module, which is the size of the speakers. So on the Wi-Fi model there's a plastic compartment that Apple put there instead of the antennas because that's how you build an iPad. So I think that something within this is just sitting slightly proud. And we're talking a fraction of a fraction out. So it's nothing to do with the screen itself, as far as we can see from our research, it has nothing to do with how the screens are built.”

The number of complaints about this problem is small at the moment, most of which come from a handful of Reddit posts. There also doesn't appear to be any questions on Apple's support forums. Panesar isn’t sure why some devices are affected while others aren’t. 

“As far as I can see, and everything that I've read and people have reported, it's only in the Wi-Fi models. Have they [Apple] split production over two factories? With one factory putting in the seal one way and the other one isn't? I don't know what the split is because there shouldn't be any variations in this.” 

Panesar also pointed out that part of the issue is the possibility of long-term damage to the iPad's display. In the Reddit user's video it doesn't look like much pressure is applied to trigger the distortion effect, so regularly tapping the display - perhaps from playing video games - could leave an imprint over time.

Display distortion isn’t the only issue affecting the iPad mini. Some owners have also complained about a “jelly scrolling” problem where one side of the display lags behind the other in motion. There are several posts on the Apple community pages , on Reddit and it has been spotted by reviewers. Apple has since claimed that this is normal , but why does it happen? Panesar says the lag likely exists on other iPads, it just isn’t as noticeable. Part of that is down to the size of the iPad mini.

“The iPad mini 6 has all of its controllers sat vertically, not horizontally. So it's refreshing the screen from the side, rather than below. Normally the controller sits at the bottom [of the display] and it's refreshing this way [gesturing up and down] so you're not really going to be able to see that refresh difference."

He continued: “you're trying to take technology built for bigger iPads and shrink it down. You're trying to take a controller that's normally 1.25 - 1.3 times larger, shrinking it down, and making it do the same thing [on a smaller display]. That's harder to do and that's why there are these shifts on one side. But not everybody notices it.”

Is your iPad 6 Mini having display issues? Get in touch on  Instagram  and  Facebook .

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iPad User Guide

• iPad models compatible with iPadOS 18
• iPad mini (5th generation)
• iPad mini (6th generation)
• iPad (7th generation)
• iPad (8th generation)
• iPad (9th generation)
• iPad (10th generation)
• iPad Air (3rd generation)
• iPad Air (4th generation)
• iPad Air (5th generation)
• iPad Air 11-inch (M2)
• iPad Air 13-inch (M2)
• iPad Pro 11-inch (1st generation)
• iPad Pro 11-inch (2nd generation)
• iPad Pro 11-inch (3rd generation)
• iPad Pro 11-inch (4th generation)
• iPad Pro 11-inch (M4)
• iPad Pro 12.9-inch (3rd generation)
• iPad Pro 12.9-inch (4th generation)
• iPad Pro 12.9-inch (5th generation)
• iPad Pro 12.9-inch (6th generation)
• iPad Pro 13-inch (M4)
• Setup basics
• Make your iPad your own
• Keep in touch with friends and family
• Customize your workspace
• Do more with Apple Pencil
• Customize iPad for your child
• What’s new in iPadOS 18
• Turn on and set up iPad
• Wake, unlock, and lock
• Set up cellular service
• Connect to the internet
• Sign in and manage your Apple Account
• Subscribe to iCloud+
• Find settings
• Set up mail, contacts, and calendar accounts
• Learn the meaning of the status icons
• Charge the battery
• Show the battery percentage
• Check battery usage
• Use Low Power Mode to save battery life
• Read and bookmark the user guide
• Adjust the volume
• Learn basic gestures
• Learn advanced gestures
• Find and use your apps in App Library
• Switch between apps
• Zoom an app to fill the screen
• Quit and reopen an app
• Drag and drop
• Open two apps in Split View
• Switch an app window to Slide Over
• View an app’s windows and workspaces
• Multitask with Picture in Picture
• Move, resize, and organize windows
• Access features from the Lock Screen
• Perform quick actions
• Search on iPad
• Get information about your iPad
• View or change cellular data settings
• Travel with iPad
• Change or turn off sounds
• Create a custom Lock Screen
• Change the wallpaper
• Adjust the screen brightness and color balance
• Customize the text size and zoom setting
• Change the name of your iPad
• Change the date and time
• Change the language and region
• Add, edit, and remove widgets
• Move apps and widgets on the Home Screen
• Customize apps and widgets on the Home Screen
• Lock or hide an app
• Organize your apps in folders
• Remove or delete apps
• Use and customize Control Center
• Change your default web browser or email app
• Rotate your iPad screen
• View and respond to notifications
• Change notification settings
• Set up a focus
• Allow or silence notifications for a Focus
• Turn a Focus on or off
• Customize sharing options
• Type with the onscreen keyboard
• Dictate text
• Commands for dictating text
• Move the onscreen keyboard
• Select and edit text
• Use predictive text
• Use text replacements
• Add or change keyboards
• Add emoji, Memoji, and stickers
• Take a screenshot
• Take a screen recording
• Write and draw in documents
• Add text, shapes, stickers, and more
• Fill out forms, sign documents, and create signatures
• Interact with content in a photo or video
• Identify objects in your photos and videos
• Lift a subject from the photo background
• Take photos
• Take Live Photos
• Take a selfie
• Take a Portrait mode selfie
• Record videos
• Change advanced camera settings
• Adjust HDR camera settings
• View, share, and print photos
• Use Live Text
• Scan a QR code
• Scan documents
• Subscribe to Apple Arcade
• Play with friends in Game Center
• Connect a game controller
• Use App Clips
• Update apps
• View or cancel subscriptions
• Manage purchases, settings, and restrictions
• Install and manage fonts
• Buy books and audiobooks
• Annotate books
• Access books on other Apple devices
• Listen to audiobooks
• Set reading goals
• Organize books
• Create and edit events in Calendar
• Send invitations
• Reply to invitations
• Change how you view events
• Search for events
• Change Calendar settings
• Schedule or display events in a different time zone
• Keep track of events
• Use multiple calendars
• Use reminders in Calendar
• Use the Holidays calendar
• Share iCloud calendars
• Use the basic calculator
• Use the scientific calculator
• Solve math with Math Notes
• Work with graphs in Math Notes
• Convert units or currency
• See previous calculations
• See the world clock
• Set an alarm
• Use the stopwatch
• Add and use contact information
• Edit contacts
• Add your contact info
• Share Contacts on iPad
• Add or remove accounts
• Hide duplicate contacts
• Sync contacts across devices
• Import contacts
• Export contacts
• Get started with FaceTime
• Make FaceTime calls
• Receive FaceTime calls
• Create a FaceTime link
• Take a Live Photo
• Turn on Live Captions
• Use other apps during a call
• Make a Group FaceTime call
• View participants in a grid
• Use SharePlay to watch, listen, and play together
• Share your screen in a FaceTime call
• Request or give remote control in a FaceTime call
• Collaborate on a document in a FaceTime call
• Use video conferencing features
• Hand off a FaceTime call to another Apple device
• Change the FaceTime video settings
• Change the FaceTime audio settings
• Change your appearance
• Leave a call or switch to Messages
• Block a FaceTime call and report it as spam
• Modify files and folders
• Find files and folders
• Organize files and folders
• Send files from the Files app
• Set up iCloud Drive
• Share files and folders in iCloud Drive
• Transfer files from iPad to a storage device, a server, or the cloud
• Share your location
• Add or remove a friend
• Locate a friend
• Get notified when friends change their location
• Notify a friend when your location changes
• Add your iPad
• Get notified if you leave a device behind
• Locate a device
• Mark a device as lost
• Erase a device
• Remove a device
• Add an AirTag
• Share an AirTag or other item in Find My on iPad
• Add a third-party item
• Get notified if you leave an item behind
• Locate an item
• Mark an item as lost
• Remove an item
• Adjust map settings
• Turn off Find My
• Get started with Freeform
• Create a Freeform board
• Draw or handwrite
• Solve handwritten math problems
• Add text in sticky notes, shapes, and text boxes
• Add shapes, lines, and arrows
• Add diagrams
• Add photos, videos, and other files
• Apply consistent styles
• Position items on a board
• Navigate and present scenes
• Send a copy or PDF
• Print a board
• Share boards and collaborate
• Search Freeform boards
• Delete and recover boards
• Change Freeform settings
• Get started with Health
• Fill out your Health Details
• Intro to Health data
• View your health data
• Share your health data
• View health data shared by others
• Download health records
• View health records
• Log menstrual cycle information
• View menstrual cycle predictions and history
• Log a pregnancy
• Track your medications
• Learn more about your medications
• Log your state of mind
• Take a mental health assessment
• Customize your Sleep Focus
• Turn Sleep Focus on or off
• View your sleep history
• Check your headphone audio levels
• Use audiogram data
• Back up your Health data
• Intro to Home
• Upgrade to the new Home architecture
• Set up accessories
• Control accessories
• Control your home using Siri
• Use Grid Forecast to plan your energy usage
• View electricity usage and rates on iPad (participating U.S. providers only)
• Set up HomePod
• Control your home remotely
• Create and use scenes
• Use automations
• Set up security cameras
• Use Face Recognition
• Configure a router
• Invite others to control accessories
• Add more homes
• Get music, movies, and TV shows
• Get ringtones
• Manage purchases and settings
• Use iPad like a magnifying glass
• Customize controls
• Get descriptions of visual information around you
• Detect people around you
• Detect furniture around you
• Detect doors around you
• Detect text around you and have it read out loud
• Set up shortcuts for Live Recognition
• Add and remove email accounts
• Set up a custom email domain
• Check your email
• Unsend email with Undo send
• Reply to and forward emails
• Save an email draft
• Add email attachments
• Download email attachments
• Annotate email attachments
• Set email notifications
• Search for email
• Organize your email in mailboxes
• Flag or block emails
• Filter emails
• Use Hide My Email
• Use Mail Privacy Protection
• Change Mail settings
• Delete and recover emails
• Add a Mail widget to your Home Screen
• Print emails
• Use keyboard shortcuts
• Explore 3D maps
• Get travel directions
• Change or add stops to your route
• View a route overview or a list of turns
• Change settings for spoken directions
• Get driving directions
• Report traffic incidents
• Get cycling directions
• Get walking directions
• Save walks or hikes
• Get transit directions
• Get traffic and weather info
• Estimate travel time and ETA
• Download offline maps
• Search for places
• Add places and notes to your library
• Mark places with pins
• Share places
• Rate places and add photos
• Organize places with custom guides
• Find nearby attractions, restaurants, and services
• Get information about places
• Explore places with guides
• Look around places
• Take Flyover tours
• Clear location history
• Delete recent directions
• Choose a default travel mode and units
• Report an issue with Maps
• Measure dimensions
• View and save measurements
• Measure a person’s height
• Set up Messages
• About iMessage
• Send and reply to messages
• Unsend and edit messages
• Keep track of messages
• Forward and share messages
• Group conversations
• Watch, listen, or play together using SharePlay
• Share screens
• Collaborate on projects
• Use iMessage apps
• Take and edit photos or videos
• Share photos, links, and more
• Send stickers
• Create and send Memoji
• React with Tapbacks
• Style and animate messages
• Draw and handwrite messages
• Send and save GIFs
• Request, send, and receive payments
• Send and receive audio messages
• Turn read receipts on or off
• Change notifications
• Block, filter, and report messages
• Delete messages and attachments
• Recover deleted messages
• Subscribe to Apple Music
• Get personalized recommendations
• Mark items as favorites
• Add music and listen offline
• Create an Apple Music Profile
• Share music with friends
• See what friends are listening to
• Search for music
• Find music shared with you
• Find new music
• Use the music player controls
• Use Siri to play music
• Play lossless audio
• Play Spatial Audio
• Listen to radio
• Play music together using SharePlay
• Play music together in the car
• Adjust the sound
• Queue up your music
• Shuffle or repeat songs
• Apple Music Sing
• Show song credits and lyrics
• Tell Apple Music what you enjoy
• Intro to playlists
• Create, edit, and delete playlists
• Collaborate on a playlist
• Join a collaborative playlist
• Add a reaction to a collaborative playlist
• Get started with News
• Use News widgets
• See news stories chosen just for you
• Read and share stories
• Follow your favorite teams with My Sports
• Subscribe to Apple News+
• Browse and read Apple News+ stories
• Use Offline Mode to read downloaded News content
• Manually download Apple News+ issues
• Find puzzles in Apple News+
• Solve crossword and crossword mini puzzles
• Solve Quartiles puzzles
• Search for stories in News
• Save stories in News
• Clear your reading history in News
• Customize the News tab bar
• Subscribe to individual news channels
• Get started with Notes
• Create and format notes
• Use Quick Notes
• Add drawings and handwriting
• Enter formulas and equations
• Add photos, video, and more
• Record and transcribe audio
• Scan text and documents
• Work with PDFs
• Search notes
• Organize in folders
• Organize with tags
• Use Smart Folders
• Share and collaborate
• Export or print notes
• Change the Notes view
• Change Notes settings
• Use passwords on iPad
• Find your password for a website or app
• Change the password for a website or app
• Remove a password
• Recover a deleted password
• Create a password for a website or app
• Use passkeys to sign in to apps and websites
• Sign in with Apple
• Share passwords
• Automatically fill in strong passwords
• Change weak or compromised passwords
• View your passwords and related information
• Find your Wi-Fi password
• Share passwords securely with AirDrop
• Make your passwords available on all your devices
• Automatically fill in verification codes
• Sign in with fewer CAPTCHA challenges
• Use two-factor authentication
• Use security keys
• Delete, share, or copy a photo
• View and edit Photo Booth photos in the Photos app
• Get started with Photos
• View photos and videos
• See photo and video information
• Find photos and videos by date
• Find and name people and pets
• Find group photos
• Browse photos by location
• Find recently saved photos
• Find your travel photos
• Find receipts, QR codes, recently edited photos, and more
• Find photos, videos, and more by media type
• Customize the Photos app
• Filter and sort the photo library
• Back up and sync your photos with iCloud
• Delete or hide photos and videos
• Search for photos and videos
• Get wallpaper suggestions
• Watch memories
• Personalize your memories
• Play videos and slideshows
• Feature someone less
• Create Photo albums
• Edit and organize albums
• Filter and sort photos and videos in albums
• Share photos and videos
• Share long videos
• Create shared albums
• Add and remove people in a shared album
• Add and delete photos and videos in a shared album
• Set up or join an iCloud Shared Photo Library
• Use iCloud Shared Photo Library
• Add content to an iCloud Shared Photo Library
• Edit photos and videos
• Crop, rotate, flip, or straighten photos and videos
• Undo and revert photo edits
• Trim video length, adjust speed, and edit audio
• Edit Cinematic videos
• Edit Live Photos
• Edit portraits
• Make stickers from your photos
• Duplicate and copy photos and videos
• Merge duplicate photos
• Import and export photos and videos
• Print photos
• Find podcasts
• Listen to podcasts
• View podcast transcripts
• Follow your favorite podcasts
• Use the Podcasts widget
• Organize your podcast library
• Download, save, remove, and share podcasts
• Subscribe to podcasts
• Listen to subscriber-only content
• Change download settings
• Get started with Reminders
• Set reminders
• Make a grocery list
• Add details
• Complete and remove items
• Edit and organize a list
• Search your lists
• Organize multiple lists
• Use Smart Lists
• Print a list
• Work with templates
• Change Reminders settings
• Browse the web
• Search for websites
• See highlights
• Customize your Safari settings
• Change the layout
• Create multiple Safari profiles
• Open and close tabs
• Organize your tabs with Tab Groups
• View your tabs from another Apple device
• Share Tab Groups
• Use Siri to listen to a webpage
• Bookmark a website
• Bookmark a website as a favorite
• Save pages to a Reading List
• Find links shared with you
• Annotate and save a webpage as a PDF
• Automatically fill in forms
• Get extensions
• Hide distractions when browsing
• Hide distractions when reading
• Block pop-ups
• Clear your cache and cookies
• Enable cookies
• Browse the web privately
• Sign in with passkeys in Safari
• Check stocks
• Manage multiple watchlists
• Read business news
• Add earnings reports to your calendar
• Use a Stocks widget
• Translate text, voice, and conversations
• Translate text in apps
• Translate with the camera view
• Subscribe to Apple TV+, MLS Season Pass, or a channel
• Find shows, movies, and more
• Personalize the Home tab
• Buy, rent, or pre-order items
• Stream content and control playback
• Watch sports
• Watch multiple live sports streams
• Manage your library
• Add your TV provider
• Change the settings
• Make a recording
• View a transcription
• Play it back
• Edit or delete a recording
• Keep recordings up to date
• Organize recordings
• Search for or rename a recording
• Share a recording
• Duplicate a recording
• Check the weather
• Check the weather in other locations
• View weather maps
• Manage weather notifications
• Use Weather widgets
• Learn the weather icons
• Find out what Siri can do
• Tell Siri about yourself
• Have Siri announce calls and notifications
• Add Siri Shortcuts
• About Siri Suggestions
• Change Siri settings
• Introducing Apple Intelligence
• Set up Family Sharing
• Add Family Sharing members
• Remove Family Sharing members
• Share subscriptions
• Share purchases
• Share locations with family and locate lost devices
• Set up Apple Cash Family and Apple Card Family
• Set up parental controls
• Set up a child’s device
• Get started with Screen Time
• Protect your vision health with Screen Distance
• Set up Screen Time
• Set communication and safety limits and block nudity
• Set up Screen Time for a family member
• Set up Apple Pay
• Use Apple Pay in apps and on the web
• Use Apple Cash
• Use Apple Card
• Remove payment cards
• Change Wallet & Apple Pay settings
• Power adapter and charge cable
• Use AirPods
• Use EarPods
• Use headphone audio-level features
• Apple Pencil compatibility
• Pair and charge Apple Pencil (1st generation)
• Pair and charge Apple Pencil (2nd generation)
• Pair and charge Apple Pencil (USB-C)
• Pair and charge Apple Pencil Pro
• Enter text with Scribble
• Draw with Apple Pencil
• Take and mark up a screenshot with Apple Pencil
• Quickly write notes
• Wirelessly stream videos and photos to Apple TV or a smart TV
• Connect to a display with a cable
• HomePod and other wireless speakers
• iPad keyboards
• Switch between keyboards
• Enter characters with diacritical marks
• Use shortcuts
• Choose an alternative keyboard layout
• Change typing assistance options
• Connect Magic Trackpad
• Trackpad gestures
• Change trackpad settings
• Connect a mouse
• Mouse actions and gestures
• Change mouse settings
• External storage devices
• Connect Bluetooth accessories
• Play audio from your iPad on a Bluetooth accessory from your iPad
• Apple Watch with Fitness+
• Polishing cloth
• Work across devices using Continuity
• Use AirDrop to send items to nearby devices
• Hand off tasks between devices
• Cut, copy, and paste between iPad and other devices
• Stream video or mirror the screen of your iPad
• Allow phone calls and text messages on your iPad
• Share your internet connection with Personal Hotspot
• Use iPad as a webcam for Apple TV
• Insert sketches, photos, and scans on Mac
• Use iPad as a second display for Mac
• Use a keyboard and mouse or trackpad across your Mac and iPad
• Connect iPad and your computer with a cable
• Transfer files between devices
• Transfer files with email, messages, or AirDrop
• Transfer files or sync content with the Finder or iTunes
• Automatically keep files up to date with iCloud
• Get started with accessibility features
• Use accessibility features during setup
• Change Siri accessibility settings
• Quickly turn accessibility features on or off
• Overview of accessibility features for vision
• View a larger version of text you’re reading or typing
• Change display colors
• Make text easier to read
• Reduce onscreen motion
• Use iPad more comfortably while riding in a vehicle
• Customize per-app visual settings
• Hear what’s on the screen or typed
• Hear audio descriptions
• Turn on and practice VoiceOver
• Change your VoiceOver settings
• Use VoiceOver gestures
• Operate iPad when VoiceOver is on
• Control VoiceOver using the rotor
• Use the onscreen keyboard
• Write with your finger
• Keep the screen off
• Use VoiceOver with an external keyboard
• Use a braille display
• Type braille on the screen
• Customize gestures and keyboard shortcuts
• Use VoiceOver with a pointer device
• Get live descriptions of your surroundings
• Use VoiceOver in apps
• Overview of accessibility features for mobility
• Use AssistiveTouch
• Use an adjustable onscreen trackpad on iPad
• Control iPad with the movement of your eyes
• Adjust how iPad responds to your touch
• Auto-answer calls
• Change Face ID and attention settings
• Use Voice Control commands
• Adjust the top or Home button
• Use Apple TV Remote buttons
• Adjust pointer settings
• Adjust keyboard settings
• Control iPad with an external keyboard
• Adjust AirPods settings
• Adjust double tap and squeeze settings for Apple Pencil
• Intro to Switch Control
• Set up and turn on Switch Control
• Select items, perform actions, and more
• Control several devices with one switch
• Overview of accessibility features for hearing
• Use hearing devices
• Use Live Listen
• Use sound recognition
• Set up and use RTT
• Flash the indicator light for notifications
• Adjust audio settings
• Play background sounds
• Display subtitles and captions
• Show transcriptions for Intercom messages
• Get live captions of spoken audio
• Overview of accessibility features for speech
• Type to speak
• Record your personal voice
• Use Vocal Shortcuts
• Overview of cognitive accessibility features
• Lock iPad to one app
• Control what you share
• Set a passcode
• Set up Face ID
• Set up Touch ID
• Turn on Lock Screen features
• Keep your Apple Account secure
• Control app tracking permissions
• Control the location information you share
• Control access to information in apps
• Control access to contacts
• Control how Apple delivers advertising to you
• Control access to hardware features
• Create and manage Hide My Email addresses
• Protect your web browsing with iCloud Private Relay
• Use a private network address
• Use Advanced Data Protection
• Use Lockdown Mode
• Receive warnings about sensitive content
• Use Contact Key Verification
• Turn iPad on or off
• Force restart iPad
• Update iPadOS
• Back up iPad
• Reset iPad settings
• Restore all content from a backup
• Restore purchased and deleted items
• Sell, give away, or trade in your iPad
• Install or remove configuration profiles
• Important safety information
• Important handling information
• Find more resources for software and service
• FCC compliance statement
• ISED Canada compliance statement
• Apple and the environment
• Class 1 Laser information
• Disposal and recycling information
• Unauthorized modification of iPadOS
• ENERGY STAR compliance statement

Solve math with Math Notes in Calculator on iPad

You can solve mathematical expressions, create and use variables, or graph equations—for example, when learning new concepts in class, day-to-day budgeting, planning an event, home remodeling, and more.

Note: Math Notes uses common mathematical symbols, the same operations as the scientific calculator , and digits from select numeric systems. Learn more on the iOS and iPadOS Feature Availability website .

Solve expressions

Do any of the following:

Type a math expression, then include an equal sign.

Tap the equal sign to see what Math Notes understood in what you wrote. To correct mistakes, you can fix any of the following:

Unrecognized math and unsolvable expressions: Tap any dotted red lines to see details about the error.

Ambiguous characters: Tap any dotted blue lines to clarify what you wrote.

See the Apple Support article How to handle errors in Math Notes to learn more.

Math Notes uses the standard order of operations in horizontal expressions. For example, multiplication is completed before addition and subtraction. Add parentheses around expressions that you want calculated first. In vertically stacked math, Math Notes evaluates expressions from top to bottom.

Math Notes automatically converts any units and currency used in expressions. You can also mix different systems—for example, 42 meters + 143 feet. Available units and currency match the Convert mode of the basic or scientific calculator. See Convert units or currency .

Update values

Do one of the following:

Erase the number, then enter a new value.

Tap the number, then slide left and right to adjust the value using the scrubber that appears above the number.

Using an Apple Pencil, hover over the number until you see a scrubber, then slide left and right to adjust the value.

Any graphs using the values automatically update. If the value was assigned to a variable, results or graphs of any equations using the variable automatically update as well.

Use variables in expressions and equations

To declare a variable, type or write a letter or word to use as the variable, followed by an equal sign.

Type or write a value or expression after the equal sign to assign a value to the variable.

Type or write the variable name in an expression or an equation to use it.

Note: Math Notes reads entries from top left to bottom right. You must declare a variable (for example, x = 5) before using it in an expression (such as x + 10 =). Writing an expression without first declaring a variable produces an error. Variable names must contain characters only from the Latin alphabet. Variables can’t be used in vertical math.

You can use equations with two variables to create a graph .

Show results automatically or as suggestions

You can choose how you want your iPad to respond to the math problems you enter in Math Notes.

If you want problems to be solved: Choose Insert Results. Answers appear automatically when you type or write a solvable math problem.

If you want suggestions to appear: Choose Suggest Results. When you type or write an equal sign or select a solvable math problem, a Solve button appears that, when tapped, inserts the answer.

If you don’t want any math results: Choose Off. Answers don’t appear when you write or type an equal sign after an expression.

iPad mini 5 Problems: 5 Things You Need to Know

iPad mini 5 users are complaining about a variety of issues as we push away from the latest iPadOS 15 release.

The iPad mini 5 is Apple’s older 7.9-inch model. The device went on sale in 2019 and since then we’ve been monitoring feedback from people who have picked up Apple’s slate.

A lot of the feedback has been great. However, we’ve also seen complaints about the iPad mini 5’s hardware and the iPadOS software it’s currently running.

We expect the list of iPad mini 5 problems to grow as more people decide to skip the iPad Air and iPad Pro and buy Apple’s ultra-portable tablet .

In this guide we’ll take you through the most common problems plaguing Apple’s iPad mini 5. We’ll also provide you with some tips and resources that should come in handy if you start noticing bugs and performance issues on your device.

iPad mini 5 Problems

Some iPad mini 5 users are running into problems. And while some of these issues are minor bugs, others are far more problematic.

We’re seeing complaints about iCloud Restore problems. This is also a common issue with new devices and it can be rather tricky to fix. If you run into issues restoring from iCloud,  head here for a few potential fixes .

If you’re unable to activate your iPad mini 5, check Apple’s System Status page and see if “iOS Device Activation” is green. If it’s not green, you’ll want to wait until it’s green and then try again.

If it’s green and you still can’t activate, make sure you have a SIM card in your device. If you’re getting a “No Sim” or “Invalid SIM” error head here for help .

In addition to those problems, we’re seeing complaints about abnormal amounts of yellow tint , animations stuttering , connectivity issues (Wi-Fi, LTE, Bluetooth), Touch ID issues, battery life issues, problems with various apps, sound problems, and an assortment of other issues .

We expect the list to grow as more people adopt the iPad mini 5 in 2022 and beyond.

Where to Find Feedback

If you’re running into problems on your iPad mini 5, curious about issues impacting other users, or if you’re thinking about buying one , you’ll want to dig into feedback. There are a few places to do that.

We recommend keeping an eye on YouTube , Apple’s discussion forums , social media sites like Twitter/Facebook, and the MacRumors forums .

We’ve also put together a guide that will take you through the best reasons to, and not to, install the latest iPadOS 15 firmware right now . Check it out if you need additional feedback.

How to Fix iPad mini 5 Problems

If you start noticing issues on your tablet don’t make an appointment yet. There’s a good chance you’ll be able to fix the issue on your own in minutes.

First, you’ll want to take a look at our  list of fixes for the most common iPadOS 15 problems . It covers Wi-Fi issues, Bluetooth problems, and many others.

If your battery life isn’t up to snuff, take a look at our list of tips . And if you’re noticing abnormal amounts of lag or stuttering, take a look at our guide to fixing those issues .

If you can’t find a fix for your problem in one of those guides, head on over to  Apple’s discussion forums  for potential fixes. The users there are generally very helpful.

If you’d prefer to get in touch with Apple, you can do so via the company’s support account on  Twitter . You can also get in contact with Apple Support via the company’s website .

Your iPad mini 5 may be under warranty so they might offer you a replacement if there’s a serious defect.

How to Downgrade Your iPad mini 5’s Software

Sometimes you will have the option to downgrade your iPad mini 5 from one version of iPadOS to another. This is useful if you can’t find a fix and can’t wait for Apple to fix your issues.

If you’re unfamiliar with the downgrade process, our  guide to the iPadOS downgrade will walk you through everything you need to know.

What’s Next

Apple’s currently working on its new iPadOS 16 operating system and the software is currently in beta testing ahead of its official release this fall. We expect Apple to push the official version of iPadOS 16 live in October.

If you want to move your iPad off of iPadOS 15, and you can’t wait for the official release, you can download the iPadOS 16 beta onto your device right now.

If security is important to you, and you missed older versions of iOS 15, you'll want to think about installing Apple's iOS 15.8.2 update right away.

iOS 15.8.2 doesn't have any security updates on board. But, if you missed prior versions of iOS 15, you'll get their patches when you upgrade.

iOS 15.8.1 wasn't a big update, but it did have a pair of security patches on board . They're important and they will help protect your device from harm. 

iOS 15.8 had an important security patch on board. 

iOS 15.7.9 brought a new security patch with it. It addressed an issue where hackers could gain access via PassKit (Apple Wallet) image. For more information, head over to Apple's website .

iOS 15.7.8 had 10 security patches on board. These patches are essential if you want to keep your device and its data safe from harm. Apple's outlined the changes in detail and they're worth a look .

iOS 15.7.7 brought three security patches to iPhone models lingering on iOS 15. For more about them, head over to Apple's security site .

iOS 15.7.6 had several security updates on board. For more information about those patches, head here .

The iOS 15.7.5 update patched up actively exploited vulnerabilities making it an extremely important upgrade for your iPhone. To learn more about the patches, check out Apple's guide .

iOS 15.7.4 brought important security fixes to older iPhone models as well. If you want to learn more about these changes, check out Apple's guide .

iOS 15.7.3 also brought a batch of security patches to iPhone. You can learn more about these changes right here .

iOS 15.7.2 brought numerous patches along with it. For more about them, head over to Apple's website for more details.

iOS 15.7.1 update brought 17 security patches with it while iOS 15.7 delivered 11 security patches to iPhone. If you want a look at the details, head over to Apple's security site for more information.

If you missed iOS 15.6.1, it had two security patches on board. You can read more about the pair on Apple's website .

If you missed Apple's iOS 15.6 update, it had 30+ security upgrades on board. You can learn more about them right here .

If you missed iOS 15.5 it brought 27 new security patches to the iPhone. You can learn more about these patches over on Apple's security site .

If you missed iOS 15.4.1, it had one new security patch on board. You can read more about it over on Apple's website . 

If you missed the iOS 15.4 update, it had a whopping 36 new security patches on board. If you want to learn more about these patches, head on over to Apple's security site for the particulars . 

If you missed iOS 15.3.1, it had one security patch on board. For more about it, head over to Apple's security page . 

If you missed iOS 15.3, you'll also get its patches with your upgrade. iOS 15.3 brought 10 new security patches to iPhone users. If you're interested in the details, you can read more about them right here .

If you missed iOS 15.2.1, you'll get its security patch with your upgrade. You can learn more about the change over on Apple's website . 

If you missed Apple's iOS 15.2 update, you'll get its 30+ security patches with your upgrade. You can read all about them over on the company's security site . 

iOS 15.2 also included some important upgrades to privacy. The software brought the company's App Privacy Report to Settings.

This lets you see how often your apps have accessed your location, photos, camera, microphone, contacts and more during the last seven days. You can also see their network activity. 

In addition, iOS 15.2 brought Apple's communication safety features for kids. You'll find these features in the Messages app, in Siri, in Spotlight, and in Search. 

If you missed iOS 15.1, iOS 15.8.2 will bring its security patches to your iPhone. You can read more about them on Apple's website . 

If you missed iOS 15.0.2 you'll also get its security patch with your upgrade. You can learn more about it right here .

iOS 15.0 also brought numerous security patches to your iPhone. If you'll be moving up from iOS 14 and you're interested in the exact nature of these improvements, you can read about them over on Apple's security website .

Apple's updated its website with new information about iOS 15's batch of security patches. The company now says the software patched up an issue that could have exposed a user's private Apple ID information and in-app search history.

It also says iOS 15 patched up an issue that allowed apps to override Privacy preferences.

If you skipped iOS 14.8 or any older versions of iOS, you'll get the security patches from those updates with your iOS 15.8.2 update as well. 

In addition to those patches, iOS 15 comes with some security and privacy upgrades including improvements to Siri. Requests made to Siri are now processed on the device itself using Neural Engine. This makes it more secure. 

If you're an Apple Card user, you'll now get a security code that changes regularly to use when you make online transactions. 

Apple's also included a built-in authenticator that's similar to Google Authenticator. This will let you generate verification codes for enhanced sign-in security under your Passwords.

There's also a Mail feature that hides your IP address. 

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📢 Newsroom Update

The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available!  Learn more >

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Unable to Join Network on iPad Mini

I continually get “unable to join network” on my iPad mini. I reset the network settings but it won’t let me forget the Wi-Fi network and start over. I even did a full reset on the iPad and started over. Still no luck.

iPad mini Wi-Fi

Posted on Nov 28, 2022 10:32 AM

Posted on Nov 28, 2022 10:39 AM

This support page may be helpful with initial troubleshooting of WiFi connection difficulties:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

…and here - although, given your description, these settings may be beyond your control:

Recommended settings for Wi-Fi routers and access points - Apple Support

Perhaps consider that the WiFi network, to which you are attempting to connect, may require support for security features that are not supported by older versions of iOS. As such, your iPhone may be running a more recent version of iOS than your iPad is capable of support.

If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.

System software updates can, in some circumstances, trigger a problem with the iPad (or iPhone) internal routing table. The causes are many, but are usually attributable to some types of App or associated device configuration.

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.

If you continue to have difficulties and your iPad is running iPadOS, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID]  - tap the “i” icon -  Private Address

The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.

Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.

If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

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Nov 28, 2022 10:39 AM in response to richard4316

The iPad mini 7 is rumored to be fixing one major annoyance for users

No more 'jelly scrolling'

If you own an iPad mini 6 then you might be familiar with 'jelly scrolling' – the screen tearing effect that makes text and images look tilted because of varying refresh rates. Well, the rumor is that Apple plans to fix the problem on the iPad mini 7.

This comes from a tipster called Instant Digital on Chinese social media site Weibo (via MacRumors ), and apparently there's been a switch in the way the iPad mini screen is assembled that means the effect won't be as noticeable on the next model.

Apple has gone on record as saying this 'jelly scrolling' is normal behavior for an LCD display, because of the way the screen is refreshed – although there does seem to be something about the size of the iPad mini that means it's easier to spot.

What's more, the issue only shows up in portrait mode and not in landscape mode. It certainly doesn't make the iPad mini 6 unusable – we gave it four out of five stars – but the problem is difficult to unsee once you know it's there.

New camera, new chipset

The same tipster, who has made accurate predictions in the past, also says that the iPad mini 7 is going to come with an upgraded front-facing camera. The selfie camera on the current model is a 12MP ultrawide model.

Instant Digital also suggests that the next iPad mini could launch later this month, along with an updated first-generation Apple Pencil that uses USB-C, and the iPad Air 6 (a prediction that has previously been reported ).

There's still quite a bit of uncertainty about when Apple's next iPad refresh will happen, but considering the iPad mini 6 launched in September 2021, a new model is somewhat overdue at this stage. We have heard rumors it would appear before the end of 2023.

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When it does arrive, there might not be much in the way of upgrades: a faster chipset has been mentioned , though the design could stay the same. It seems likely that any launch announcement will be made via an Apple press release, rather than a special event.

You might also like

• Several new iPad models could launch soon
• These are the best iPads you can buy
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Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you'll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

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iPadOS 18 is now available, taking iPad to the next level with powerful new intelligence features and experiences designed for Apple Pencil

Calculator on iPad Delivers a New Way to Solve with Math Notes

More Flexible Handwritten Notes with Smart Script

More Ways to Customize iPad

A Redesigned Photos App to Relive Special Moments

New Ways to Stay Connected in Messages

New Privacy Controls

A New Tab Bar Brings Easier Navigation

Apple Intelligence Makes iPad Even More Useful and Delightful

New Hearing Health Features Come to iPadOS 18 and iOS 18

Text of this article

September 16, 2024

iPadOS 18 makes the iPad experience more versatile and intelligent than ever, and is available today as a free software update. iPadOS 18 brings incredible new features designed for the unique capabilities of iPad, making it even easier for users to get tasks done. With iPadOS 18, Calculator comes to iPad with Math Notes, along with new Smart Script handwriting tools in Notes — all designed for Apple Pencil. Additionally, iPad users now have more ways to customize the Home Screen and Control Center, and users receive the biggest redesign of the Photos app ever, new ways to express themselves in Messages, and so much more.

Starting next month, iPadOS 18 running on iPad with M1 and later will mark the introduction of Apple Intelligence , the personal intelligence system that combines the power of generative models with personal context to deliver intelligence that is incredibly useful and relevant for iPad users, unlocking new ways for users to enhance their writing, communicate more effectively, and express themselves. 1

Designed for the unique capabilities of iPad, Calculator delivers an entirely new way to use Apple Pencil to solve expressions, as well as basic and scientific calculators with a new history function and unit conversions. With Math Notes, users are now able to type mathematical expressions or write them out to see them instantly solved in handwriting like their own. They can also create and use variables, and add an equation to insert a graph. Users can access their Math Notes in the Notes app, and use all of the math functionality in any of their other notes.

Handwritten notes become more fluid, flexible, and easy to read with Smart Script and the power of Apple Pencil. Smart Script unleashes powerful new capabilities for users editing handwritten text, allowing them to easily add space, or even paste typed text in their own handwriting — making editing handwritten text just as simple and flexible as editing typed text. Users can even scratch out handwritten text to delete it. Smart Script also maintains the look and feel of a user’s personal handwriting, automatically refining it in real time to be smoother, straighter, and more legible.

In iPadOS 18, users can customize their Home Screen in exciting new ways by placing app icons and widgets in any open position to frame the wallpaper or create the ideal layout on each page. App icons can be customized to appear light, dark, with a tint, and larger for a new streamlined look that removes the name underneath. And Control Center has been redesigned to provide easier access to many of the things users do every day, with new levels of customization, delivering quick access to new groups of a user’s most-utilized controls. Additionally, users can now add controls from supported third-party apps into Control Center, and developers can take advantage of the new Controls API to let their users accomplish even more tasks, like quickly starting a virtual meeting or kicking off a livestream for their followers.

The Photos app receives its biggest update ever, bringing users powerful new tools that make it easier to find what they are looking for. A simplified and customizable app layout takes advantage of the larger display on iPad and helps users browse by themes without having to organize content into albums. Photos uses on-device machine learning to automatically organize a library by helpful topics, like people and pets, recent days, trips, and even documents and receipts.

iPadOS 18 brings users new ways to stay connected and expressive in Messages, with all-new animated text effects, redesigned Tapbacks that expand to include any emoji or sticker, and new text formatting options, including bold, underline, and italics. Messages also introduces the ability to schedule messages to send at a later time, helping users stay fully in control of when and how they are communicating with their contacts.

With new privacy controls, iPadOS 18 gives users even more ways to control who can see their apps, how they share their contacts, and how their iPad connects to accessories. Users can now lock an app; and for additional privacy, they can hide an app, moving it to a locked, hidden apps folder. When an app is locked or hidden, content like messages or emails inside the app are hidden from search, notifications, and other places across the system.

A redesigned tab bar floats above app content, making it easier to navigate and keeping content edge to edge. The tab bar elegantly morphs into the sidebar when users want to dive deeper into an app’s full functionality, seen with apps including Apple TV, News, Books, and Fitness. Users will also enjoy refined animations that make apps feel even more fluid and responsive, as well as an updated document browser that gives apps a distinct look and feel when accessing documents in apps like Pages, Numbers, Keynote, and Swift Playgrounds.

Apple Intelligence is deeply integrated into iPadOS 18 on iPad with M1 and later, harnessing the power of Apple silicon to understand and create language and images, take action across apps, and draw from personal context to simplify and accelerate everyday tasks — all while protecting users’ privacy and security.

Apple Intelligence powers experiences that are delightful, intuitive, easy to use, and specially designed to help users do the things that matter most to them. With Writing Tools, users can refine their words by rewriting, proofreading, and summarizing text nearly everywhere they write, including Mail, Notes, Pages, and third-party apps. Siri becomes more natural, flexible, and deeply integrated into the system experience, and gets a brand-new design with an elegant glowing light that wraps around the edge of the screen when active on iPad. With richer language-understanding capabilities, Siri can follow along when users stumble over their words and can maintain context from one request to the next. Users can type to Siri at any time, and can switch fluidly between text and voice as they use Siri to accelerate everyday tasks. In Photos, the Memories feature now enables users to create the movies they want to see by simply typing a description; and with the new Clean Up tool, they can identify and remove distracting objects in the background of a photo — without accidentally altering the subject.

Apple Intelligence is designed to protect users’ privacy at every step. A cornerstone of Apple Intelligence is on-device processing, and many of the models that power it run entirely on device. To run more complex requests that require more processing power, Private Cloud Compute extends the privacy and security of Apple devices into the cloud to unlock even more intelligence. Private Cloud Compute marks a fundamental breakthrough in server-based intelligence. When using Private Cloud Compute, users’ data is never stored or shared with Apple; it is used only to fulfill their request. Independent experts have access to continuously verify this privacy promise, and are already doing so.

The first set of Apple Intelligence features will be available in beta for iPad users next month as part of iPadOS 18.1, with more features rolling out later this year and in the months following. Apple Intelligence first launches in U.S. English, and will quickly expand to include localized English in Australia, Canada, New Zealand, South Africa, and the U.K. in December, with additional language support — such as Chinese, French, Japanese, and Spanish — coming next year.

Later this fall, AirPods Pro 2 add a clinical-grade, over-the-counter Hearing Aid capability for users with perceived mild to moderate hearing loss. Based on results from an intuitive, clinically validated Hearing Test that users can take from the comfort of their own home using AirPods Pro 2 and a compatible iPhone or iPad, this new feature seamlessly transforms AirPods Pro into a personalized Hearing Aid set to meet the specific needs of the user, making access to hearing assistance easier than ever as a free software update. 2

Availability

iPadOS 18 is available for iPad Pro (M4), iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later), iPad Air (M2), iPad Air (3rd generation and later), iPad (7th generation and later), and iPad mini (5th generation and later). For more information, visit apple.com/ipados/ipados-18-preview and apple.com/apple-intelligence . Features are subject to change. Some features are not available in all regions, all languages, or on all devices. For more information about availability, visit apple.com .

• Apple Intelligence will be available as a free software update. The first set of Apple Intelligence features will be available in beta next month as part of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1, with more features rolling out in the months to come. It will be available on iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 15 Pro, iPhone 15 Pro Max, and iPad and Mac with M1 and later, with device and Siri language set to U.S. English. Later this year, Apple Intelligence will add support for localized English in Australia, Canada, New Zealand, South Africa, and the U.K. Over the course of the next year, Apple Intelligence will expand to more platforms and languages, like Chinese, English (India), English (Singapore), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, and others.
• Coming this fall, the Hearing Test and Hearing Aid features will be available in more than 100 countries and regions — including the U.S., Germany, and Japan — where marketing authorization has been received. The Hearing Test and Hearing Aid features are intended for people 18 years or older, and the Hearing Aid feature is intended for people with perceived mild to moderate hearing loss. The Hearing Test and Hearing Aid features will be supported on AirPods Pro 2 with the latest firmware paired with a compatible iPhone or iPad with iOS 18 or iPadOS 18 and later.

Press Contacts

Tara Courtney

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Skylar Eisenhart

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Apple Media Helpline

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