observational research used

• Privacy Policy

Home » Observational Research – Methods and Guide

Observational Research – Methods and Guide

Table of Contents

Observational research is a method of data collection where researchers observe participants in their natural settings without interference or manipulation. Unlike experimental research, which relies on controlling variables, observational research captures data as it unfolds naturally, making it an invaluable method for studying real-world behaviors, interactions, and environments. This approach is particularly useful in social sciences, anthropology, psychology, and marketing, providing insights into complex phenomena in authentic contexts.

Observational Research

Observational research is a qualitative research method involving the systematic observation and recording of behaviors, actions, and interactions. It allows researchers to gather detailed, context-rich data directly from participants or environments, rather than relying on self-reports or controlled experiments.

Key Characteristics of Observational Research :

• Non-Intrusive : Observes participants without altering their environment.
• Qualitative Focus : Emphasizes detailed, descriptive data, though quantitative methods can also be used.
• Natural Settings : Conducted in real-world locations where participants normally exist, such as schools, workplaces, or homes.
• Flexible : Allows researchers to adapt observations based on unexpected events or behaviors.

Example : Observing customer behavior in a retail store to understand purchasing decisions and engagement with product displays.

Methods of Observational Research

Observational research methods can be divided into several types based on the level of involvement of the researcher and the structure of the observations. The four main types are participant observation , non-participant observation , structured observation , and unstructured observation .

1. Participant Observation

Definition : In participant observation, the researcher actively participates in the environment being studied. By engaging with participants and experiencing the setting firsthand, researchers gain an in-depth perspective on group dynamics and behaviors.

Purpose : To gain a deeper understanding of social contexts by immersing in the environment and developing relationships with participants.

Example : A sociologist joins a workplace team as an employee to study organizational culture and employee interactions.

Advantages :

• Provides rich, detailed data and insights.
• Builds trust with participants, encouraging open behavior.

Disadvantages :

• May lead to researcher bias.
• Time-consuming and may influence participant behavior.

2. Non-Participant Observation

Definition : In non-participant observation, the researcher observes participants without actively engaging or influencing the environment. This approach minimizes bias by maintaining the researcher as an outsider, simply observing and recording data.

Purpose : To objectively observe behaviors without influencing participants or intervening in their environment.

Example : A psychologist observes children playing at a park to study social behavior without interacting with them.

• Minimizes observer influence on participants.
• Enables objective, unbiased observations.
• Limited depth of understanding compared to participant observation.
• May miss subtle contextual details without interaction.

3. Structured Observation

Definition : Structured observation involves using a predefined framework or checklist to systematically record specific behaviors or events. This method is often quantitative, as it focuses on observing and counting occurrences of certain behaviors.

Purpose : To collect data on specific behaviors in a controlled, standardized manner.

Example : In a classroom setting, a researcher observes how many times students raise their hands during a lesson to gauge engagement.

• Allows for replicability and consistency across observations.
• Simplifies data analysis by using a structured format.
• May overlook unexpected or nuanced behaviors.
• Limits flexibility to adapt observations based on context.

4. Unstructured Observation

Definition : Unstructured observation does not follow a strict framework; instead, the researcher observes behaviors freely, noting anything deemed relevant to the study. This method allows for flexibility and adaptability to capture rich, qualitative data.

Purpose : To explore behaviors and interactions without restrictions, capturing comprehensive insights into complex phenomena.

Example : An anthropologist observes a tribal ceremony, taking notes on customs, gestures, and interactions without a predefined checklist.

• Provides comprehensive, in-depth data.
• Captures unexpected behaviors and interactions.
• Data can be challenging to analyze due to lack of structure.
• Subjectivity may lead to researcher bias.

Guide to Conducting Observational Research

Step 1: define the research objective.

Start by clearly defining the purpose of your research. Establish the research question or objective that guides the observational study, ensuring it aligns with the chosen observation method.

Example : For a study on customer satisfaction, the objective might be to observe customer interactions with staff in a retail environment.

Step 2: Choose the Observation Type

Select the type of observation that best fits the research objective. Consider factors such as the level of involvement, structure, and setting needed to answer the research question effectively.

Example : Structured observation may be ideal for counting specific customer behaviors, while unstructured observation may work better for exploring general customer experiences.

Step 3: Select the Observation Site and Participants

Identify the location and participant group to observe. If necessary, obtain permission to observe in specific settings, especially if it’s a private or controlled environment.

Example : Choose a retail store to observe customer-staff interactions, or select a particular demographic of customers for focused observation.

Step 4: Prepare Data Collection Tools

For structured observation, prepare a checklist or framework that specifies which behaviors or interactions to observe and record. Unstructured observation may require a journal or voice recorder for detailed note-taking.

Example : A checklist could include metrics like “number of customer inquiries” or “time spent engaging with a product.”

Step 5: Conduct the Observation

Begin the observation by immersing yourself in the environment, whether as a participant or observer. Take detailed notes on behaviors, interactions, and environmental factors that may be relevant to the research objective.

• Maintain a non-intrusive presence to reduce observer influence on participants.
• Capture as much detail as possible, even if it seems irrelevant, to provide context during analysis.

Step 6: Record Observations and Data

Use appropriate methods to record observations. Structured observations may involve tally sheets or digital devices to count occurrences, while unstructured observations may require detailed field notes or audio recordings.

Example : For participant observation, the researcher might write down field notes each day, describing interactions, behaviors, and context.

Step 7: Analyze Data

Depending on the type of observation, analyze the data for patterns, themes, or frequencies of specific behaviors. Quantitative data from structured observations can be statistically analyzed, while qualitative data from unstructured observations can be coded for thematic analysis.

Example : A researcher might use statistical software to analyze frequency counts, or qualitative software like NVivo for thematic analysis of unstructured data.

Step 8: Interpret Findings

Draw conclusions based on the observed data, linking them back to the research objectives. Consider how the observations provide insights into the research question, and address any limitations or potential biases.

Example : Observing that customer satisfaction improves with staff engagement may support the hypothesis that staff interaction is key to a positive shopping experience.

Advantages and Disadvantages of Observational Research

• Realistic Insights : Observes behaviors in natural settings, providing authentic data.
• Context-Rich Data : Captures details that other methods may miss, providing a fuller picture.
• Flexible and Adaptive : Unstructured observation allows researchers to adjust their focus based on emerging behaviors.

Disadvantages

• Observer Bias : Researcher expectations or interpretations may influence observations.
• Time-Consuming : Observation can require extensive time to capture sufficient data.
• Limited Control : Lack of control over variables can make it challenging to isolate specific factors.

Tips for Effective Observational Research

• Stay Objective : Minimize personal biases by focusing on factual details rather than subjective interpretations.
• Be Consistent : For structured observations, adhere to the checklist or framework to ensure reliable data.
• Record Contextual Information : Document details about the setting, time, and environmental factors that may influence observations.
• Use Multiple Observers if Possible : Involving multiple researchers can increase reliability and reduce bias.
• Practice Ethical Observation : Ensure participants’ privacy and confidentiality, especially in settings where informed consent is required.

Ethical Considerations in Observational Research

Ethical considerations are essential, particularly when observing people in sensitive environments or private settings. Researchers should:

• Obtain Consent : Seek permission to observe in private settings, and inform participants about the study when appropriate.
• Ensure Confidentiality : Avoid identifying specific individuals in reports to maintain privacy.
• Minimize Harm : Avoid interfering with the participants’ natural behaviors or environment.

Observational research is a valuable method for studying natural behaviors, interactions, and environments. By carefully selecting the type of observation, defining objectives, and employing ethical practices, researchers can gain insights that other methods may not provide. Whether structured or unstructured, observational research allows for in-depth exploration of complex phenomena, making it an essential approach in fields like psychology, anthropology, education, and market research.

• Creswell, J. W., & Creswell, J. D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (5th ed.). SAGE Publications.
• Bryman, A. (2016). Social Research Methods (5th ed.). Oxford University Press.
• Angrosino, M. (2007). Doing Ethnographic and Observational Research . SAGE Publications.
• Silverman, D. (2016). Qualitative Research (4th ed.). SAGE Publications.
• Bernard, H. R. (2017). Research Methods in Anthropology: Qualitative and Quantitative Approaches (6th ed.). Rowman & Littlefield.

About the author

Muhammad Hassan

Researcher, Academic Writer, Web developer

You may also like

Descriptive Research Design – Types, Methods and...

Qualitative Research – Methods, Analysis Types...

Case Study – Methods, Examples and Guide

Applied Research – Types, Methods and Examples

Quantitative Research – Methods, Types and...

Exploratory Research – Types, Methods and...

10 Observational Research Examples

Dave Cornell (PhD)

Dr. Cornell has worked in education for more than 20 years. His work has involved designing teacher certification for Trinity College in London and in-service training for state governments in the United States. He has trained kindergarten teachers in 8 countries and helped businessmen and women open baby centers and kindergartens in 3 countries.

Learn about our Editorial Process

Chris Drew (PhD)

This article was peer-reviewed and edited by Chris Drew (PhD). The review process on Helpful Professor involves having a PhD level expert fact check, edit, and contribute to articles. Reviewers ensure all content reflects expert academic consensus and is backed up with reference to academic studies. Dr. Drew has published over 20 academic articles in scholarly journals. He is the former editor of the Journal of Learning Development in Higher Education and holds a PhD in Education from ACU.

Observational research involves observing the actions of people or animals, usually in their natural environments.

For example, Jane Goodall famously observed chimpanzees in the wild and reported on their group behaviors. Similarly, many educational researchers will conduct observations in classrooms to gain insights into how children learn.

Examples of Observational Research

1. jane goodall’s research.

Jane Goodall is famous for her discovery that chimpanzees use tools. It is one of the most remarkable findings in psychology and anthropology .

Her primary method of study involved simply entering the natural habitat of her research subjects, sitting down with pencil and paper, and making detailed notes of what she observed.

Those observations were later organized and transformed into research papers that provided the world with amazing insights into animal behavior.

When she first discovered that chimpanzees use twigs to “fish” for termites, it was absolutely stunning. The renowned Louis Leakey proclaimed: “we must now redefine tool, redefine man, or accept chimps as humans.”

2. Linguistic Development of Children

Answering a question like, “how do children learn to speak,” can only be answered by observing young children at home.

By the time kids get to first grade, their language skills have already become well-developed, with a vocabulary of thousands of words and the ability to use relatively complex sentences.

Therefore, a researcher has to conduct their study in the child’s home environment. This typically involves having a trained data collector sit in a corner of a room and take detailed notes about what and how parents speak to their child.

Those observations are later classified in a way that they can be converted into quantifiable measures for statistical analysis.

For example, the data might be coded in terms of how many words the parents spoke, degree of sentence complexity, or emotional dynamic of being encouraging or critical. When the data is analyzed, it might reveal how patterns of parental comments are linked to the child’s level of linguistic development.

Related Article: 15 Action Research Examples

3. Consumer Product Design  

Before Apple releases a new product to the market, they conduct extensive analyses of how the product will be perceived and used by consumers.

The company wants to know what kind of experience the consumer will have when using the product. Is the interface user-friendly and smooth? Does it fit comfortably in a person’s hand?

Is the overall experience pleasant?

So, the company will arrange for groups of prospective customers come to the lab and simply use the next iteration of one of their great products. That lab will absolutely contain a two-way mirror and a team of trained observers sitting behind it, taking detailed notes of what the test groups are doing. The groups might even be video recorded so their behavior can be observed again and again.

That will be followed by a focus group discussion , maybe a survey or two, and possibly some one-on-one interviews.  

4. Satellite Images of Walmart

Observational research can even make some people millions of dollars. For example, a report by NPR describes how stock market analysts observe Walmart parking lots to predict the company’s earnings.

The analysts purchase satellite images of selected parking lots across the country, maybe even worldwide. That data is combined with what they know about customer purchasing habits, broken down by time of day and geographic region.

Over time, a detailed set of calculations are performed that allows the analysts to predict the company’s earnings with a remarkable degree of accuracy .

This kind of observational research can result in substantial profits.

5. Spying on Farms

Similar to the example above, observational research can also be implemented to study agriculture and farming.

By using infrared imaging software from satellites, some companies can observe crops across the globe. The images provide measures of chlorophyll absorption and moisture content, which can then be used to predict yields. Those images also allow analysts to simply count the number of acres being planted for specific crops across the globe.

In commodities such as wheat and corn, that prediction can lead to huge profits in the futures markets.

It’s an interesting application of observational research with serious monetary implications.

6. Decision-making Group Dynamics  

When large corporations make big decisions, it can have serious consequences to the company’s profitability, or even survival.

Therefore, having a deep understanding of decision-making processes is essential. Although most of us think that we are quite rational in how we process information and formulate a solution, as it turns out, that’s not entirely true.

Decades of psychological research has focused on the function of statements that people make to each other during meetings. For example, there are task-masters, harmonizers, jokers, and others that are not involved at all.

A typical study involves having professional, trained observers watch a meeting transpire, either from a two-way mirror, by sitting-in on the meeting at the side, or observing through CCTV.

By tracking who says what to whom, and the type of statements being made, researchers can identify weaknesses and inefficiencies in how a particular group engages the decision-making process.

See More: Decision-Making Examples

7. Case Studies

A case study is an in-depth examination of one particular person. It is a form of observational research that involves the researcher spending a great deal of time with a single individual to gain a very detailed understanding of their behavior.

The researcher may take extensive notes, conduct interviews with the individual, or take video recordings of behavior for further study.

Case studies give a level of detailed information that is not available when studying large groups of people. That level of detail can often provide insights into a phenomenon that could lead to the development of a new theory or help a researcher identify new areas of research.

Researchers sometimes have no choice but to conduct a case study in situations in which the phenomenon under study is “rare and unusual” (Lee & Saunders, 2017). Because the condition is so uncommon, it is impossible to find a large enough sample of cases to study with quantitative methods.

Go Deeper: Pros and Cons of Case Study Research

8. Infant Attachment

One of the first studies on infant attachment utilized an observational research methodology . Mary Ainsworth went to Uganda in 1954 to study maternal practices and mother/infant bonding.  

Ainsworth visited the homes of 26 families on a bi-monthly basis for 2 years, taking detailed notes and interviewing the mothers regarding their parenting practices.

Her notes were then turned into academic papers and formed the basis for the Strange Situations test that she developed for the laboratory setting.

The Strange Situations test consists of 8 situations, each one lasting no more than a few minutes. Trained observers are stationed behind a two-way mirror and have been trained to make systematic observations of the baby’s actions in each situation.

9. Ethnographic Research  

Ethnography is a type of observational research where the researcher becomes part of a particular group or society.

The researcher’s role as data collector is hidden and they attempt to immerse themselves in the community as a regular member of the group.

By being a part of the group and keeping one’s purpose hidden, the researcher can observe the natural behavior of the members up-close. The group will behave as they would naturally and treat the researcher as if they were just another member. This can lead to insights into the group dynamics , beliefs, customs and rituals that could never be studied otherwise.

10. Time and Motion Studies

Time and motion studies involve observing work processes in the work environment. The goal is to make procedures more efficient, which can involve reducing the number of movements needed to complete a task.

Reducing the movements necessary to complete a task increases efficiency, and therefore improves productivity. A time and motion study can also identify safety issues that may cause harm to workers, and thereby help create a safer work environment.

The two most famous early pioneers of this type of observational research are Frank and Lillian Gilbreth.  

Lilian was a psychologist that began to study the bricklayers of her husband Frank’s construction company. Together, they figured out a way to reduce the number of movements needed to lay bricks from 18 to 4 (see original video footage here ).

The couple became quite famous for their work during the industrial revolution and

Lillian became the only psychologist to appear on a postage stamp (in 1884).

Why do Observational Research?

Psychologists and anthropologists employ this methodology because:

• Psychologists find that studying people in a laboratory setting is very artificial. People often change their behavior if they know it is going to be analyzed by a psychologist later.
• Anthropologists often study unique cultures and indigenous peoples that have little contact with modern society. They often live in remote regions of the world, so, observing their behavior in a natural setting may be the only option.
• In animal studies , there are lots of interesting phenomenon that simply cannot be observed in a laboratory, such as foraging behavior or mate selection. Therefore, observational research is the best and only option available.

Read Also: Difference Between Observation and Inference

Observational research is an incredibly useful way to collect data on a phenomenon that simply can’t be observed in a lab setting. This can provide insights into human behavior that could never be revealed in an experiment (see: experimental vs observational research ).

Researchers employ observational research methodologies when they travel to remote regions of the world to study indigenous people, try to understand how parental interactions affect a child’s language development, or how animals survive in their natural habitats.

On the business side, observational research is used to understand how products are perceived by customers, how groups make important decisions that affect profits, or make economic predictions that can lead to huge monetary gains.

Ainsworth, M. D. S. (1967). Infancy in Uganda . Baltimore: Johns Hopkins University Press.

Ainsworth, M. D. S., Blehar, M., Waters, E., & Wall, S. (1978). Patterns of attachment: A

psychological study of the Strange Situation. Hillsdale: Erlbaum.

Crowe, S., Cresswell, K., Robertson, A., Huby, G., Avery, A., & Sheikh, A. (2011). The case study approach. BMC Medical Research Methodology , 11 , 100. https://doi.org/10.1186/1471-2288-11-100

d’Apice, K., Latham, R., & Stumm, S. (2019). A naturalistic home observational approach to children’s language, cognition, and behavior. Developmental Psychology, 55 (7),1414-1427. https://doi.org/10.1037/dev0000733

Lee, B., & Saunders, M. N. K. (2017).  Conducting Case Study Research for Business and Management Students.  SAGE Publications.

• Dave Cornell (PhD) https://helpfulprofessor.com/author/dave-cornell-phd/ 23 Achieved Status Examples
• Dave Cornell (PhD) https://helpfulprofessor.com/author/dave-cornell-phd/ 25 Defense Mechanisms Examples
• Dave Cornell (PhD) https://helpfulprofessor.com/author/dave-cornell-phd/ 15 Theory of Planned Behavior Examples
• Dave Cornell (PhD) https://helpfulprofessor.com/author/dave-cornell-phd/ 18 Adaptive Behavior Examples

• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 23 Achieved Status Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 15 Ableism Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 25 Defense Mechanisms Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 15 Theory of Planned Behavior Examples

Leave a Comment Cancel Reply

Your email address will not be published. Required fields are marked *

Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.

Non-Experimental Research

32 Observational Research

Learning objectives.

• List the various types of observational research methods and distinguish between each.
• Describe the strengths and weakness of each observational research method. 

What Is Observational Research?

The term observational research is used to refer to several different types of non-experimental studies in which behavior is systematically observed and recorded. The goal of observational research is to describe a variable or set of variables. More generally, the goal is to obtain a snapshot of specific characteristics of an individual, group, or setting. As described previously, observational research is non-experimental because nothing is manipulated or controlled, and as such we cannot arrive at causal conclusions using this approach. The data that are collected in observational research studies are often qualitative in nature but they may also be quantitative or both (mixed-methods). There are several different types of observational methods that will be described below.

Naturalistic Observation

Naturalistic observation  is an observational method that involves observing people’s behavior in the environment in which it typically occurs. Thus naturalistic observation is a type of field research (as opposed to a type of laboratory research). Jane Goodall’s famous research on chimpanzees is a classic example of naturalistic observation. Dr.  Goodall spent three decades observing chimpanzees in their natural environment in East Africa. She examined such things as chimpanzee’s social structure, mating patterns, gender roles, family structure, and care of offspring by observing them in the wild. However, naturalistic observation  could more simply involve observing shoppers in a grocery store, children on a school playground, or psychiatric inpatients in their wards. Researchers engaged in naturalistic observation usually make their observations as unobtrusively as possible so that participants are not aware that they are being studied. Such an approach is called disguised naturalistic observation .  Ethically, this method is considered to be acceptable if the participants remain anonymous and the behavior occurs in a public setting where people would not normally have an expectation of privacy. Grocery shoppers putting items into their shopping carts, for example, are engaged in public behavior that is easily observable by store employees and other shoppers. For this reason, most researchers would consider it ethically acceptable to observe them for a study. On the other hand, one of the arguments against the ethicality of the naturalistic observation of “bathroom behavior” discussed earlier in the book is that people have a reasonable expectation of privacy even in a public restroom and that this expectation was violated. 

In cases where it is not ethical or practical to conduct disguised naturalistic observation, researchers can conduct  undisguised naturalistic observation where the participants are made aware of the researcher presence and monitoring of their behavior. However, one concern with undisguised naturalistic observation is  reactivity. Reactivity refers to when a measure changes participants’ behavior. In the case of undisguised naturalistic observation, the concern with reactivity is that when people know they are being observed and studied, they may act differently than they normally would. This type of reactivity is known as the Hawthorne effect . For instance, you may act much differently in a bar if you know that someone is observing you and recording your behaviors and this would invalidate the study. So disguised observation is less reactive and therefore can have higher validity because people are not aware that their behaviors are being observed and recorded. However, we now know that people often become used to being observed and with time they begin to behave naturally in the researcher’s presence. In other words, over time people habituate to being observed. Think about reality shows like Big Brother or Survivor where people are constantly being observed and recorded. While they may be on their best behavior at first, in a fairly short amount of time they are flirting, having sex, wearing next to nothing, screaming at each other, and occasionally behaving in ways that are embarrassing.

Participant Observation

Another approach to data collection in observational research is participant observation. In  participant observation , researchers become active participants in the group or situation they are studying. Participant observation is very similar to naturalistic observation in that it involves observing people’s behavior in the environment in which it typically occurs. As with naturalistic observation, the data that are collected can include interviews (usually unstructured), notes based on their observations and interactions, documents, photographs, and other artifacts. The only difference between naturalistic observation and participant observation is that researchers engaged in participant observation become active members of the group or situations they are studying. The basic rationale for participant observation is that there may be important information that is only accessible to, or can be interpreted only by, someone who is an active participant in the group or situation. Like naturalistic observation, participant observation can be either disguised or undisguised. In disguised participant observation , the researchers pretend to be members of the social group they are observing and conceal their true identity as researchers.

In a famous example of disguised participant observation, Leon Festinger and his colleagues infiltrated a doomsday cult known as the Seekers, whose members believed that the apocalypse would occur on December 21, 1954. Interested in studying how members of the group would cope psychologically when the prophecy inevitably failed, they carefully recorded the events and reactions of the cult members in the days before and after the supposed end of the world. Unsurprisingly, the cult members did not give up their belief but instead convinced themselves that it was their faith and efforts that saved the world from destruction. Festinger and his colleagues later published a book about this experience, which they used to illustrate the theory of cognitive dissonance (Festinger, Riecken, & Schachter, 1956) [1] .

In contrast with undisguised participant observation ,  the researchers become a part of the group they are studying and they disclose their true identity as researchers to the group under investigation. Once again there are important ethical issues to consider with disguised participant observation.  First no informed consent can be obtained and second deception is being used. The researcher is deceiving the participants by intentionally withholding information about their motivations for being a part of the social group they are studying. But sometimes disguised participation is the only way to access a protective group (like a cult). Further, disguised participant observation is less prone to reactivity than undisguised participant observation. 

Rosenhan’s study (1973) [2]   of the experience of people in a psychiatric ward would be considered disguised participant observation because Rosenhan and his pseudopatients were admitted into psychiatric hospitals on the pretense of being patients so that they could observe the way that psychiatric patients are treated by staff. The staff and other patients were unaware of their true identities as researchers.

Another example of participant observation comes from a study by sociologist Amy Wilkins on a university-based religious organization that emphasized how happy its members were (Wilkins, 2008) [3] . Wilkins spent 12 months attending and participating in the group’s meetings and social events, and she interviewed several group members. In her study, Wilkins identified several ways in which the group “enforced” happiness—for example, by continually talking about happiness, discouraging the expression of negative emotions, and using happiness as a way to distinguish themselves from other groups.

One of the primary benefits of participant observation is that the researchers are in a much better position to understand the viewpoint and experiences of the people they are studying when they are a part of the social group. The primary limitation with this approach is that the mere presence of the observer could affect the behavior of the people being observed. While this is also a concern with naturalistic observation, additional concerns arise when researchers become active members of the social group they are studying because that they may change the social dynamics and/or influence the behavior of the people they are studying. Similarly, if the researcher acts as a participant observer there can be concerns with biases resulting from developing relationships with the participants. Concretely, the researcher may become less objective resulting in more experimenter bias.

Structured Observation

Another observational method is structured observation . Here the investigator makes careful observations of one or more specific behaviors in a particular setting that is more structured than the settings used in naturalistic or participant observation. Often the setting in which the observations are made is not the natural setting. Instead, the researcher may observe people in the laboratory environment. Alternatively, the researcher may observe people in a natural setting (like a classroom setting) that they have structured some way, for instance by introducing some specific task participants are to engage in or by introducing a specific social situation or manipulation.

Structured observation is very similar to naturalistic observation and participant observation in that in all three cases researchers are observing naturally occurring behavior; however, the emphasis in structured observation is on gathering quantitative rather than qualitative data. Researchers using this approach are interested in a limited set of behaviors. This allows them to quantify the behaviors they are observing. In other words, structured observation is less global than naturalistic or participant observation because the researcher engaged in structured observations is interested in a small number of specific behaviors. Therefore, rather than recording everything that happens, the researcher only focuses on very specific behaviors of interest.

Researchers Robert Levine and Ara Norenzayan used structured observation to study differences in the “pace of life” across countries (Levine & Norenzayan, 1999) [4] . One of their measures involved observing pedestrians in a large city to see how long it took them to walk 60 feet. They found that people in some countries walked reliably faster than people in other countries. For example, people in Canada and Sweden covered 60 feet in just under 13 seconds on average, while people in Brazil and Romania took close to 17 seconds. When structured observation  takes place in the complex and even chaotic “real world,” the questions of when, where, and under what conditions the observations will be made, and who exactly will be observed are important to consider. Levine and Norenzayan described their sampling process as follows:

“Male and female walking speed over a distance of 60 feet was measured in at least two locations in main downtown areas in each city. Measurements were taken during main business hours on clear summer days. All locations were flat, unobstructed, had broad sidewalks, and were sufficiently uncrowded to allow pedestrians to move at potentially maximum speeds. To control for the effects of socializing, only pedestrians walking alone were used. Children, individuals with obvious physical handicaps, and window-shoppers were not timed. Thirty-five men and 35 women were timed in most cities.” (p. 186).

Precise specification of the sampling process in this way makes data collection manageable for the observers, and it also provides some control over important extraneous variables. For example, by making their observations on clear summer days in all countries, Levine and Norenzayan controlled for effects of the weather on people’s walking speeds.  In Levine and Norenzayan’s study, measurement was relatively straightforward. They simply measured out a 60-foot distance along a city sidewalk and then used a stopwatch to time participants as they walked over that distance.

As another example, researchers Robert Kraut and Robert Johnston wanted to study bowlers’ reactions to their shots, both when they were facing the pins and then when they turned toward their companions (Kraut & Johnston, 1979) [5] . But what “reactions” should they observe? Based on previous research and their own pilot testing, Kraut and Johnston created a list of reactions that included “closed smile,” “open smile,” “laugh,” “neutral face,” “look down,” “look away,” and “face cover” (covering one’s face with one’s hands). The observers committed this list to memory and then practiced by coding the reactions of bowlers who had been videotaped. During the actual study, the observers spoke into an audio recorder, describing the reactions they observed. Among the most interesting results of this study was that bowlers rarely smiled while they still faced the pins. They were much more likely to smile after they turned toward their companions, suggesting that smiling is not purely an expression of happiness but also a form of social communication.

In yet another example (this one in a laboratory environment), Dov Cohen and his colleagues had observers rate the emotional reactions of participants who had just been deliberately bumped and insulted by a confederate after they dropped off a completed questionnaire at the end of a hallway. The confederate was posing as someone who worked in the same building and who was frustrated by having to close a file drawer twice in order to permit the participants to walk past them (first to drop off the questionnaire at the end of the hallway and once again on their way back to the room where they believed the study they signed up for was taking place). The two observers were positioned at different ends of the hallway so that they could read the participants’ body language and hear anything they might say. Interestingly, the researchers hypothesized that participants from the southern United States, which is one of several places in the world that has a “culture of honor,” would react with more aggression than participants from the northern United States, a prediction that was in fact supported by the observational data (Cohen, Nisbett, Bowdle, & Schwarz, 1996) [6] .

When the observations require a judgment on the part of the observers—as in the studies by Kraut and Johnston and Cohen and his colleagues—a process referred to as   coding is typically required . Coding generally requires clearly defining a set of target behaviors. The observers then categorize participants individually in terms of which behavior they have engaged in and the number of times they engaged in each behavior. The observers might even record the duration of each behavior. The target behaviors must be defined in such a way that guides different observers to code them in the same way. This difficulty with coding illustrates the issue of interrater reliability, as mentioned in Chapter 4. Researchers are expected to demonstrate the interrater reliability of their coding procedure by having multiple raters code the same behaviors independently and then showing that the different observers are in close agreement. Kraut and Johnston, for example, video recorded a subset of their participants’ reactions and had two observers independently code them. The two observers showed that they agreed on the reactions that were exhibited 97% of the time, indicating good interrater reliability.

One of the primary benefits of structured observation is that it is far more efficient than naturalistic and participant observation. Since the researchers are focused on specific behaviors this reduces time and expense. Also, often times the environment is structured to encourage the behaviors of interest which again means that researchers do not have to invest as much time in waiting for the behaviors of interest to naturally occur. Finally, researchers using this approach can clearly exert greater control over the environment. However, when researchers exert more control over the environment it may make the environment less natural which decreases external validity. It is less clear for instance whether structured observations made in a laboratory environment will generalize to a real world environment. Furthermore, since researchers engaged in structured observation are often not disguised there may be more concerns with reactivity.

Case Studies

A  case study   is an in-depth examination of an individual. Sometimes case studies are also completed on social units (e.g., a cult) and events (e.g., a natural disaster). Most commonly in psychology, however, case studies provide a detailed description and analysis of an individual. Often the individual has a rare or unusual condition or disorder or has damage to a specific region of the brain.

Like many observational research methods, case studies tend to be more qualitative in nature. Case study methods involve an in-depth, and often a longitudinal examination of an individual. Depending on the focus of the case study, individuals may or may not be observed in their natural setting. If the natural setting is not what is of interest, then the individual may be brought into a therapist’s office or a researcher’s lab for study. Also, the bulk of the case study report will focus on in-depth descriptions of the person rather than on statistical analyses. With that said some quantitative data may also be included in the write-up of a case study. For instance, an individual’s depression score may be compared to normative scores or their score before and after treatment may be compared. As with other qualitative methods, a variety of different methods and tools can be used to collect information on the case. For instance, interviews, naturalistic observation, structured observation, psychological testing (e.g., IQ test), and/or physiological measurements (e.g., brain scans) may be used to collect information on the individual.

HM is one of the most notorious case studies in psychology. HM suffered from intractable and very severe epilepsy. A surgeon localized HM’s epilepsy to his medial temporal lobe and in 1953 he removed large sections of his hippocampus in an attempt to stop the seizures. The treatment was a success, in that it resolved his epilepsy and his IQ and personality were unaffected. However, the doctors soon realized that HM exhibited a strange form of amnesia, called anterograde amnesia. HM was able to carry out a conversation and he could remember short strings of letters, digits, and words. Basically, his short term memory was preserved. However, HM could not commit new events to memory. He lost the ability to transfer information from his short-term memory to his long term memory, something memory researchers call consolidation. So while he could carry on a conversation with someone, he would completely forget the conversation after it ended. This was an extremely important case study for memory researchers because it suggested that there’s a dissociation between short-term memory and long-term memory, it suggested that these were two different abilities sub-served by different areas of the brain. It also suggested that the temporal lobes are particularly important for consolidating new information (i.e., for transferring information from short-term memory to long-term memory).

The history of psychology is filled with influential cases studies, such as Sigmund Freud’s description of “Anna O.” (see Note 6.1 “The Case of “Anna O.””) and John Watson and Rosalie Rayner’s description of Little Albert (Watson & Rayner, 1920) [7] , who allegedly learned to fear a white rat—along with other furry objects—when the researchers repeatedly made a loud noise every time the rat approached him.

The Case of “Anna O.”

Sigmund Freud used the case of a young woman he called “Anna O.” to illustrate many principles of his theory of psychoanalysis (Freud, 1961) [8] . (Her real name was Bertha Pappenheim, and she was an early feminist who went on to make important contributions to the field of social work.) Anna had come to Freud’s colleague Josef Breuer around 1880 with a variety of odd physical and psychological symptoms. One of them was that for several weeks she was unable to drink any fluids. According to Freud,

She would take up the glass of water that she longed for, but as soon as it touched her lips she would push it away like someone suffering from hydrophobia.…She lived only on fruit, such as melons, etc., so as to lessen her tormenting thirst. (p. 9)

But according to Freud, a breakthrough came one day while Anna was under hypnosis.

[S]he grumbled about her English “lady-companion,” whom she did not care for, and went on to describe, with every sign of disgust, how she had once gone into this lady’s room and how her little dog—horrid creature!—had drunk out of a glass there. The patient had said nothing, as she had wanted to be polite. After giving further energetic expression to the anger she had held back, she asked for something to drink, drank a large quantity of water without any difficulty, and awoke from her hypnosis with the glass at her lips; and thereupon the disturbance vanished, never to return. (p.9)

Freud’s interpretation was that Anna had repressed the memory of this incident along with the emotion that it triggered and that this was what had caused her inability to drink. Furthermore, he believed that her recollection of the incident, along with her expression of the emotion she had repressed, caused the symptom to go away.

As an illustration of Freud’s theory, the case study of Anna O. is quite effective. As evidence for the theory, however, it is essentially worthless. The description provides no way of knowing whether Anna had really repressed the memory of the dog drinking from the glass, whether this repression had caused her inability to drink, or whether recalling this “trauma” relieved the symptom. It is also unclear from this case study how typical or atypical Anna’s experience was.

Case studies are useful because they provide a level of detailed analysis not found in many other research methods and greater insights may be gained from this more detailed analysis. As a result of the case study, the researcher may gain a sharpened understanding of what might become important to look at more extensively in future more controlled research. Case studies are also often the only way to study rare conditions because it may be impossible to find a large enough sample of individuals with the condition to use quantitative methods. Although at first glance a case study of a rare individual might seem to tell us little about ourselves, they often do provide insights into normal behavior. The case of HM provided important insights into the role of the hippocampus in memory consolidation.

However, it is important to note that while case studies can provide insights into certain areas and variables to study, and can be useful in helping develop theories, they should never be used as evidence for theories. In other words, case studies can be used as inspiration to formulate theories and hypotheses, but those hypotheses and theories then need to be formally tested using more rigorous quantitative methods. The reason case studies shouldn’t be used to provide support for theories is that they suffer from problems with both internal and external validity. Case studies lack the proper controls that true experiments contain. As such, they suffer from problems with internal validity, so they cannot be used to determine causation. For instance, during HM’s surgery, the surgeon may have accidentally lesioned another area of HM’s brain (a possibility suggested by the dissection of HM’s brain following his death) and that lesion may have contributed to his inability to consolidate new information. The fact is, with case studies we cannot rule out these sorts of alternative explanations. So, as with all observational methods, case studies do not permit determination of causation. In addition, because case studies are often of a single individual, and typically an abnormal individual, researchers cannot generalize their conclusions to other individuals. Recall that with most research designs there is a trade-off between internal and external validity. With case studies, however, there are problems with both internal validity and external validity. So there are limits both to the ability to determine causation and to generalize the results. A final limitation of case studies is that ample opportunity exists for the theoretical biases of the researcher to color or bias the case description. Indeed, there have been accusations that the woman who studied HM destroyed a lot of her data that were not published and she has been called into question for destroying contradictory data that didn’t support her theory about how memories are consolidated. There is a fascinating New York Times article that describes some of the controversies that ensued after HM’s death and analysis of his brain that can be found at: https://www.nytimes.com/2016/08/07/magazine/the-brain-that-couldnt-remember.html?_r=0

Archival Research

Another approach that is often considered observational research involves analyzing archival data that have already been collected for some other purpose. An example is a study by Brett Pelham and his colleagues on “implicit egotism”—the tendency for people to prefer people, places, and things that are similar to themselves (Pelham, Carvallo, & Jones, 2005) [9] . In one study, they examined Social Security records to show that women with the names Virginia, Georgia, Louise, and Florence were especially likely to have moved to the states of Virginia, Georgia, Louisiana, and Florida, respectively.

As with naturalistic observation, measurement can be more or less straightforward when working with archival data. For example, counting the number of people named Virginia who live in various states based on Social Security records is relatively straightforward. But consider a study by Christopher Peterson and his colleagues on the relationship between optimism and health using data that had been collected many years before for a study on adult development (Peterson, Seligman, & Vaillant, 1988) [10] . In the 1940s, healthy male college students had completed an open-ended questionnaire about difficult wartime experiences. In the late 1980s, Peterson and his colleagues reviewed the men’s questionnaire responses to obtain a measure of explanatory style—their habitual ways of explaining bad events that happen to them. More pessimistic people tend to blame themselves and expect long-term negative consequences that affect many aspects of their lives, while more optimistic people tend to blame outside forces and expect limited negative consequences. To obtain a measure of explanatory style for each participant, the researchers used a procedure in which all negative events mentioned in the questionnaire responses, and any causal explanations for them were identified and written on index cards. These were given to a separate group of raters who rated each explanation in terms of three separate dimensions of optimism-pessimism. These ratings were then averaged to produce an explanatory style score for each participant. The researchers then assessed the statistical relationship between the men’s explanatory style as undergraduate students and archival measures of their health at approximately 60 years of age. The primary result was that the more optimistic the men were as undergraduate students, the healthier they were as older men. Pearson’s  r  was +.25.

This method is an example of  content analysis —a family of systematic approaches to measurement using complex archival data. Just as structured observation requires specifying the behaviors of interest and then noting them as they occur, content analysis requires specifying keywords, phrases, or ideas and then finding all occurrences of them in the data. These occurrences can then be counted, timed (e.g., the amount of time devoted to entertainment topics on the nightly news show), or analyzed in a variety of other ways.

Media Attributions

• What happens when you remove the hippocampus? – Sam Kean by TED-Ed licensed under a standard YouTube License
• Pappenheim 1882  by unknown is in the  Public Domain .
• Festinger, L., Riecken, H., & Schachter, S. (1956). When prophecy fails: A social and psychological study of a modern group that predicted the destruction of the world. University of Minnesota Press. ↵
• Rosenhan, D. L. (1973). On being sane in insane places. Science, 179 , 250–258. ↵
• Wilkins, A. (2008). “Happier than Non-Christians”: Collective emotions and symbolic boundaries among evangelical Christians. Social Psychology Quarterly, 71 , 281–301. ↵
• Levine, R. V., & Norenzayan, A. (1999). The pace of life in 31 countries. Journal of Cross-Cultural Psychology, 30 , 178–205. ↵
• Kraut, R. E., & Johnston, R. E. (1979). Social and emotional messages of smiling: An ethological approach. Journal of Personality and Social Psychology, 37 , 1539–1553. ↵
• Cohen, D., Nisbett, R. E., Bowdle, B. F., & Schwarz, N. (1996). Insult, aggression, and the southern culture of honor: An "experimental ethnography." Journal of Personality and Social Psychology, 70 (5), 945-960. ↵
• Watson, J. B., & Rayner, R. (1920). Conditioned emotional reactions. Journal of Experimental Psychology, 3 , 1–14. ↵
• Freud, S. (1961).  Five lectures on psycho-analysis . New York, NY: Norton. ↵
• Pelham, B. W., Carvallo, M., & Jones, J. T. (2005). Implicit egotism. Current Directions in Psychological Science, 14 , 106–110. ↵
• Peterson, C., Seligman, M. E. P., & Vaillant, G. E. (1988). Pessimistic explanatory style is a risk factor for physical illness: A thirty-five year longitudinal study. Journal of Personality and Social Psychology, 55 , 23–27. ↵

Research that is non-experimental because it focuses on recording systemic observations of behavior in a natural or laboratory setting without manipulating anything.

An observational method that involves observing people’s behavior in the environment in which it typically occurs.

When researchers engage in naturalistic observation by making their observations as unobtrusively as possible so that participants are not aware that they are being studied.

Where the participants are made aware of the researcher presence and monitoring of their behavior.

Refers to when a measure changes participants’ behavior.

In the case of undisguised naturalistic observation, it is a type of reactivity when people know they are being observed and studied, they may act differently than they normally would.

Researchers become active participants in the group or situation they are studying.

Researchers pretend to be members of the social group they are observing and conceal their true identity as researchers.

Researchers become a part of the group they are studying and they disclose their true identity as researchers to the group under investigation.

When a researcher makes careful observations of one or more specific behaviors in a particular setting that is more structured than the settings used in naturalistic or participant observation.

A part of structured observation whereby the observers use a clearly defined set of guidelines to "code" behaviors—assigning specific behaviors they are observing to a category—and count the number of times or the duration that the behavior occurs.

An in-depth examination of an individual.

A family of systematic approaches to measurement using qualitative methods to analyze complex archival data.

Research Methods in Psychology Copyright © 2019 by Rajiv S. Jhangiani, I-Chant A. Chiang, Carrie Cuttler, & Dana C. Leighton is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

Share This Book

Observation Method in Psychology: Naturalistic, Participant and Controlled

Saul McLeod, PhD

Editor-in-Chief for Simply Psychology

BSc (Hons) Psychology, MRes, PhD, University of Manchester

Saul McLeod, PhD., is a qualified psychology teacher with over 18 years of experience in further and higher education. He has been published in peer-reviewed journals, including the Journal of Clinical Psychology.

Learn about our Editorial Process

Olivia Guy-Evans, MSc

Associate Editor for Simply Psychology

BSc (Hons) Psychology, MSc Psychology of Education

Olivia Guy-Evans is a writer and associate editor for Simply Psychology. She has previously worked in healthcare and educational sectors.

On This Page:

The observation method in psychology involves directly and systematically witnessing and recording measurable behaviors, actions, and responses in natural or contrived settings without attempting to intervene or manipulate what is being observed.

Used to describe phenomena, generate hypotheses, or validate self-reports, psychological observation can be either controlled or naturalistic with varying degrees of structure imposed by the researcher.

There are different types of observational methods, and distinctions need to be made between:

1. Controlled Observations 2. Naturalistic Observations 3. Participant Observations

In addition to the above categories, observations can also be either overt/disclosed (the participants know they are being studied) or covert/undisclosed (the researcher keeps their real identity a secret from the research subjects, acting as a genuine member of the group).

In general, conducting observational research is relatively inexpensive, but it remains highly time-consuming and resource-intensive in data processing and analysis.

The considerable investments needed in terms of coder time commitments for training, maintaining reliability, preventing drift, and coding complex dynamic interactions place practical barriers on observers with limited resources.

Controlled Observation

Controlled observation is a research method for studying behavior in a carefully controlled and structured environment.

The researcher sets specific conditions, variables, and procedures to systematically observe and measure behavior, allowing for greater control and comparison of different conditions or groups.

The researcher decides where the observation will occur, at what time, with which participants, and in what circumstances, and uses a standardized procedure. Participants are randomly allocated to each independent variable group.

Rather than writing a detailed description of all behavior observed, it is often easier to code behavior according to a previously agreed scale using a behavior schedule (i.e., conducting a structured observation).

The researcher systematically classifies the behavior they observe into distinct categories. Coding might involve numbers or letters to describe a characteristic or the use of a scale to measure behavior intensity.

The categories on the schedule are coded so that the data collected can be easily counted and turned into statistics.

For example, Mary Ainsworth used a behavior schedule to study how infants responded to brief periods of separation from their mothers. During the Strange Situation procedure, the infant’s interaction behaviors directed toward the mother were measured, e.g.,

• Proximity and contact-seeking
• Contact maintaining
• Avoidance of proximity and contact
• Resistance to contact and comforting

The observer noted down the behavior displayed during 15-second intervals and scored the behavior for intensity on a scale of 1 to 7.

Sometimes participants’ behavior is observed through a two-way mirror, or they are secretly filmed. Albert Bandura used this method to study aggression in children (the Bobo doll studies ).

A lot of research has been carried out in sleep laboratories as well. Here, electrodes are attached to the scalp of participants. What is observed are the changes in electrical activity in the brain during sleep ( the machine is called an EEG ).

Controlled observations are usually overt as the researcher explains the research aim to the group so the participants know they are being observed.

Controlled observations are also usually non-participant as the researcher avoids direct contact with the group and keeps a distance (e.g., observing behind a two-way mirror).

• Controlled observations can be easily replicated by other researchers by using the same observation schedule. This means it is easy to test for reliability .
• The data obtained from structured observations is easier and quicker to analyze as it is quantitative (i.e., numerical) – making this a less time-consuming method compared to naturalistic observations.
• Controlled observations are fairly quick to conduct which means that many observations can take place within a short amount of time. This means a large sample can be obtained, resulting in the findings being representative and having the ability to be generalized to a large population.

Limitations

• Controlled observations can lack validity due to the Hawthorne effect /demand characteristics. When participants know they are being watched, they may act differently.

Naturalistic Observation

Naturalistic observation is a research method in which the researcher studies behavior in its natural setting without intervention or manipulation.

It involves observing and recording behavior as it naturally occurs, providing insights into real-life behaviors and interactions in their natural context.

Naturalistic observation is a research method commonly used by psychologists and other social scientists.

This technique involves observing and studying the spontaneous behavior of participants in natural surroundings. The researcher simply records what they see in whatever way they can.

In unstructured observations, the researcher records all relevant behavior with a coding system. There may be too much to record, and the behaviors recorded may not necessarily be the most important, so the approach is usually used as a pilot study to see what type of behaviors would be recorded.

Compared with controlled observations, it is like the difference between studying wild animals in a zoo and studying them in their natural habitat.

With regard to human subjects, Margaret Mead used this method to research the way of life of different tribes living on islands in the South Pacific. Kathy Sylva used it to study children at play by observing their behavior in a playgroup in Oxfordshire.

Collecting Naturalistic Behavioral Data

Technological advances are enabling new, unobtrusive ways of collecting naturalistic behavioral data.

The Electronically Activated Recorder (EAR) is a digital recording device participants can wear to periodically sample ambient sounds, allowing representative sampling of daily experiences (Mehl et al., 2012).

Studies program EARs to record 30-50 second sound snippets multiple times per hour. Although coding the recordings requires extensive resources, EARs can capture spontaneous behaviors like arguments or laughter.

EARs minimize participant reactivity since sampling occurs outside of awareness. This reduces the Hawthorne effect, where people change behavior when observed.

The SenseCam is another wearable device that passively captures images documenting daily activities. Though primarily used in memory research currently (Smith et al., 2014), systematic sampling of environments and behaviors via the SenseCam could enable innovative psychological studies in the future.

• By being able to observe the flow of behavior in its own setting, studies have greater ecological validity.
• Like case studies , naturalistic observation is often used to generate new ideas. Because it gives the researcher the opportunity to study the total situation, it often suggests avenues of inquiry not thought of before.
• The ability to capture actual behaviors as they unfold in real-time, analyze sequential patterns of interactions, measure base rates of behaviors, and examine socially undesirable or complex behaviors that people may not self-report accurately.
• These observations are often conducted on a micro (small) scale and may lack a representative sample (biased in relation to age, gender, social class, or ethnicity). This may result in the findings lacking the ability to generalize to wider society.
• Natural observations are less reliable as other variables cannot be controlled. This makes it difficult for another researcher to repeat the study in exactly the same way.
• Highly time-consuming and resource-intensive during the data coding phase (e.g., training coders, maintaining inter-rater reliability, preventing judgment drift).
• With observations, we do not have manipulations of variables (or control over extraneous variables), meaning cause-and-effect relationships cannot be established.

Participant Observation

Participant observation is a variant of the above (natural observations) but here, the researcher joins in and becomes part of the group they are studying to get a deeper insight into their lives.

If it were research on animals , we would now not only be studying them in their natural habitat but be living alongside them as well!

Leon Festinger used this approach in a famous study into a religious cult that believed that the end of the world was about to occur. He joined the cult and studied how they reacted when the prophecy did not come true.

Participant observations can be either covert or overt. Covert is where the study is carried out “undercover.” The researcher’s real identity and purpose are kept concealed from the group being studied.

The researcher takes a false identity and role, usually posing as a genuine member of the group.

On the other hand, overt is where the researcher reveals his or her true identity and purpose to the group and asks permission to observe.

• It can be difficult to get time/privacy for recording. For example, researchers can’t take notes openly with covert observations as this would blow their cover. This means they must wait until they are alone and rely on their memory. This is a problem as they may forget details and are unlikely to remember direct quotations.
• If the researcher becomes too involved, they may lose objectivity and become biased. There is always the danger that we will “see” what we expect (or want) to see. This problem is because they could selectively report information instead of noting everything they observe. Thus reducing the validity of their data.

Recording of Data

With controlled/structured observation studies, an important decision the researcher has to make is how to classify and record the data. Usually, this will involve a method of sampling.

In most coding systems, codes or ratings are made either per behavioral event or per specified time interval (Bakeman & Quera, 2011).

The three main sampling methods are:

Event-based coding involves identifying and segmenting interactions into meaningful events rather than timed units.

For example, parent-child interactions may be segmented into control or teaching events to code. Interval recording involves dividing interactions into fixed time intervals (e.g., 6-15 seconds) and coding behaviors within each interval (Bakeman & Quera, 2011).

Event recording allows counting event frequency and sequencing while also potentially capturing event duration through timed-event recording. This provides information on time spent on behaviors.

• Interval recording is common in microanalytic coding to sample discrete behaviors in brief time samples across an interaction. The time unit can range from seconds to minutes to whole interactions. Interval recording requires segmenting interactions based on timing rather than events (Bakeman & Quera, 2011).
• Instantaneous sampling provides snapshot coding at certain moments rather than summarizing behavior within full intervals. This allows quicker coding but may miss behaviors in between target times.

Coding Systems

The coding system should focus on behaviors, patterns, individual characteristics, or relationship qualities that are relevant to the theory guiding the study (Wampler & Harper, 2014).

Codes vary in how much inference is required, from concrete observable behaviors like frequency of eye contact to more abstract concepts like degree of rapport between a therapist and client (Hill & Lambert, 2004). More inference may reduce reliability.

Coding schemes can vary in their level of detail or granularity. Micro-level schemes capture fine-grained behaviors, such as specific facial movements, while macro-level schemes might code broader behavioral states or interactions. The appropriate level of granularity depends on the research questions and the practical constraints of the study.

Another important consideration is the concreteness of the codes. Some schemes use physically based codes that are directly observable (e.g., “eyes closed”), while others use more socially based codes that require some level of inference (e.g., “showing empathy”). While physically based codes may be easier to apply consistently, socially based codes often capture more meaningful behavioral constructs.

Most coding schemes strive to create sets of codes that are mutually exclusive and exhaustive (ME&E). This means that for any given set of codes, only one code can apply at a time (mutual exclusivity), and there is always an applicable code (exhaustiveness). This property simplifies both the coding process and subsequent data analysis.

For example, a simple ME&E set for coding infant state might include: 1) Quiet alert, 2) Crying, 3) Fussy, 4) REM sleep, and 5) Deep sleep. At any given moment, an infant would be in one and only one of these states.

Macroanalytic coding systems

Macroanalytic coding systems involve rating or summarizing behaviors using larger coding units and broader categories that reflect patterns across longer periods of interaction rather than coding small or discrete behavioral acts. 

Macroanalytic coding systems focus on capturing overarching themes, global qualities, or general patterns of behavior rather than specific, discrete actions.

For example, a macroanalytic coding system may rate the overall degree of therapist warmth or level of client engagement globally for an entire therapy session, requiring the coders to summarize and infer these constructs across the interaction rather than coding smaller behavioral units.

These systems require observers to make more inferences (more time-consuming) but can better capture contextual factors, stability over time, and the interdependent nature of behaviors (Carlson & Grotevant, 1987).

Examples of Macroanalytic Coding Systems:

• Emotional Availability Scales (EAS) : This system assesses the quality of emotional connection between caregivers and children across dimensions like sensitivity, structuring, non-intrusiveness, and non-hostility.
• Classroom Assessment Scoring System (CLASS) : Evaluates the quality of teacher-student interactions in classrooms across domains like emotional support, classroom organization, and instructional support.

Microanalytic coding systems

Microanalytic coding systems involve rating behaviors using smaller, more discrete coding units and categories.

These systems focus on capturing specific, discrete behaviors or events as they occur moment-to-moment. Behaviors are often coded second-by-second or in very short time intervals.

For example, a microanalytic system may code each instance of eye contact or head nodding during a therapy session. These systems code specific, molecular behaviors as they occur moment-to-moment rather than summarizing actions over longer periods.

Microanalytic systems require less inference from coders and allow for analysis of behavioral contingencies and sequential interactions between therapist and client. However, they are more time-consuming and expensive to implement than macroanalytic approaches.

Examples of Microanalytic Coding Systems:

• Facial Action Coding System (FACS) : Codes minute facial muscle movements to analyze emotional expressions.
• Specific Affect Coding System (SPAFF) : Used in marital interaction research to code specific emotional behaviors.
• Noldus Observer XT : A software system that allows for detailed coding of behaviors in real-time or from video recordings.

Mesoanalytic coding systems

Mesoanalytic coding systems attempt to balance macro- and micro-analytic approaches.

In contrast to macroanalytic systems that summarize behaviors in larger chunks, mesoanalytic systems use medium-sized coding units that target more specific behaviors or interaction sequences (Bakeman & Quera, 2017).

For example, a mesoanalytic system may code each instance of a particular type of therapist statement or client emotional expression. However, mesoanalytic systems still use larger units than microanalytic approaches coding every speech onset/offset.

The goal of balancing specificity and feasibility makes mesoanalytic systems well-suited for many research questions (Morris et al., 2014). Mesoanalytic codes can preserve some sequential information while remaining efficient enough for studies with adequate but limited resources.

For instance, a mesoanalytic couple interaction coding system could target key behavior patterns like validation sequences without coding turn-by-turn speech.

In this way, mesoanalytic coding allows reasonable reliability and specificity without requiring extensive training or observation. The mid-level focus offers a pragmatic compromise between depth and breadth in analyzing interactions.

Examples of Mesoanalytic Coding Systems:

• Feeding Scale for Mother-Infant Interaction : Assesses feeding interactions in 5-minute episodes, coding specific behaviors and overall qualities.
• Couples Interaction Rating System (CIRS): Codes specific behaviors and rates overall qualities in segments of couple interactions.
• Teaching Styles Rating Scale : Combines frequency counts of specific teacher behaviors with global ratings of teaching style in classroom segments.

Preventing Coder Drift

Coder drift results in a measurement error caused by gradual shifts in how observations get rated according to operational definitions, especially when behavioral codes are not clearly specified.

This type of error creeps in when coders fail to regularly review what precise observations constitute or do not constitute the behaviors being measured.

Preventing drift refers to taking active steps to maintain consistency and minimize changes or deviations in how coders rate or evaluate behaviors over time. Specifically, some key ways to prevent coder drift include:

• Operationalize codes : It is essential that code definitions unambiguously distinguish what interactions represent instances of each coded behavior. 
• Ongoing training : Returning to those operational definitions through ongoing training serves to recalibrate coder interpretations and reinforce accurate recognition. Having regular “check-in” sessions where coders practice coding the same interactions allows monitoring that they continue applying codes reliably without gradual shifts in interpretation.
• Using reference videos : Coders periodically coding the same “gold standard” reference videos anchors their judgments and calibrate against original training. Without periodic anchoring to original specifications, coder decisions tend to drift from initial measurement reliability.
• Assessing inter-rater reliability : Statistical tracking that coders maintain high levels of agreement over the course of a study, not just at the start, flags any declines indicating drift. Sustaining inter-rater agreement requires mitigating this common tendency for observer judgment change during intensive, long-term coding tasks.
• Recalibrating through discussion : Having meetings for coders to discuss disagreements openly explores reasons judgment shifts may be occurring over time. Consensus on the application of codes is restored.
• Adjusting unclear codes : If reliability issues persist, revisiting and refining ambiguous code definitions or anchors can eliminate inconsistencies arising from coder confusion.

Essentially, the goal of preventing coder drift is maintaining standardization and minimizing unintentional biases that may slowly alter how observational data gets rated over periods of extensive coding.

Through the upkeep of skills, continuing calibration to benchmarks, and monitoring consistency, researchers can notice and correct for any creeping changes in coder decision-making over time.

Reducing Observer Bias

Observational research is prone to observer biases resulting from coders’ subjective perspectives shaping the interpretation of complex interactions (Burghardt et al., 2012). When coding, personal expectations may unconsciously influence judgments. However, rigorous methods exist to reduce such bias.

Coding Manual

A detailed coding manual minimizes subjectivity by clearly defining what behaviors and interaction dynamics observers should code (Bakeman & Quera, 2011).

High-quality manuals have strong theoretical and empirical grounding, laying out explicit coding procedures and providing rich behavioral examples to anchor code definitions (Lindahl, 2001).

Clear delineation of the frequency, intensity, duration, and type of behaviors constituting each code facilitates reliable judgments and reduces ambiguity for coders. Application risks inconsistency across raters without clarity on how codes translate to observable interaction.

Coder Training

Competent coders require both interpersonal perceptiveness and scientific rigor (Wampler & Harper, 2014). Training thoroughly reviews the theoretical basis for coded constructs and teaches the coding system itself.

Multiple “gold standard” criterion videos demonstrate code ranges that trainees independently apply. Coders then meet weekly to establish reliability of 80% or higher agreement both among themselves and with master criterion coding (Hill & Lambert, 2004).

Ongoing training manages coder drift over time. Revisions to unclear codes may also improve reliability. Both careful selection and investment in rigorous training increase quality control.

Blind Methods

To prevent bias, coders should remain unaware of specific study predictions or participant details (Burghardt et al., 2012). Separate data gathering versus coding teams helps maintain blinding.

Coders should be unaware of study details or participant identities that could bias coding (Burghardt et al., 2012).

Separate teams collecting data versus coding data can reduce bias.

In addition, scheduling procedures can prevent coders from rating data collected directly from participants with whom they have had personal contact. Maintaining coder independence and blinding enhances objectivity.

Data Analysis Approaches

Data analysis in behavioral observation aims to transform raw observational data into quantifiable measures that can be statistically analyzed.

It’s important to note that the choice of analysis approach is not arbitrary but should be guided by the research questions, study design, and nature of the data collected.

Interval data (where behavior is recorded at fixed time points), event data (where the occurrence of behaviors is noted as they happen), and timed-event data (where both the occurrence and duration of behaviors are recorded) may require different analytical approaches.

Similarly, the level of measurement (categorical, ordinal, or continuous) will influence the choice of statistical tests.

Researchers typically start with simple descriptive statistics to get a feel for their data before moving on to more complex analyses. This stepwise approach allows for a thorough understanding of the data and can often reveal unexpected patterns or relationships that merit further investigation.

simple descriptive statistics

Descriptive statistics give an overall picture of behavior patterns and are often the first step in analysis.

• Frequency counts tell us how often a particular behavior occurs, while rates express this frequency in relation to time (e.g., occurrences per minute).
• Duration measures how long behaviors last, offering insight into their persistence or intensity.
• Probability calculations indicate the likelihood of a behavior occurring under certain conditions, and relative frequency or duration statistics show the proportional occurrence of different behaviors within a session or across the study.

These simple statistics form the foundation of behavioral analysis, providing researchers with a broad picture of behavioral patterns. 

They can reveal which behaviors are most common, how long they typically last, and how they might vary across different conditions or subjects.

For instance, in a study of classroom behavior, these statistics might show how often students raise their hands, how long they typically stay focused on a task, or what proportion of time is spent on different activities.

contingency analyses

Contingency analyses help identify if certain behaviors tend to occur together or in sequence.

• Contingency tables , also known as cross-tabulations, display the co-occurrence of two or more behaviors, allowing researchers to see if certain behaviors tend to happen together.
• Odds ratios provide a measure of the strength of association between behaviors, indicating how much more likely one behavior is to occur in the presence of another.
• Adjusted residuals in these tables can reveal whether the observed co-occurrences are significantly different from what would be expected by chance.

For example, in a study of parent-child interactions, contingency analyses might reveal whether a parent’s praise is more likely to follow a child’s successful completion of a task, or whether a child’s tantrum is more likely to occur after a parent’s refusal of a request.

These analyses can uncover important patterns in social interactions, learning processes, or behavioral chains.

sequential analyses

Sequential analyses are crucial for understanding processes and temporal relationships between behaviors.

• Lag sequential analysis looks at the likelihood of one behavior following another within a specified number of events or time units.
• Time-window sequential analysis examines whether a target behavior occurs within a defined time frame after a given behavior.

These methods are particularly valuable for understanding processes that unfold over time, such as conversation patterns, problem-solving strategies, or the development of social skills.

observer agreement

Since human observers often code behaviors, it’s important to check reliability . This is typically done through measures of observer agreement.

• Cohen’s kappa is commonly used for categorical data, providing a measure of agreement between observers that accounts for chance agreement.
• Intraclass correlation coefficient (ICC) : Used for continuous data or ratings.

Good observer agreement is crucial for the validity of the study, as it demonstrates that the observed behaviors are consistently identified and coded across different observers or time points.

advanced statistical approaches

As researchers delve deeper into their data, they often employ more advanced statistical techniques.

• For instance, an ANOVA might reveal differences in the frequency of aggressive behaviors between children from different socioeconomic backgrounds or in different school settings.
• This approach allows researchers to account for dependencies in the data and to examine how behaviors might be influenced by factors at different levels (e.g., individual characteristics, group dynamics, and situational factors).
• This method can reveal trends, cycles, or patterns in behavior over time, which might not be apparent from simpler analyses. For instance, in a study of animal behavior, time series analysis might uncover daily or seasonal patterns in feeding, mating, or territorial behaviors.

representation techniques

Representation techniques help organize and visualize data:

• Many researchers use a code-unit grid, which represents the data as a matrix with behaviors as rows and time units as columns.
• This format facilitates many types of analyses and allows for easy visualization of behavioral patterns.
• Standardized formats like the Sequential Data Interchange Standard (SDIS) help ensure consistency in data representation across studies and facilitate the use of specialized analysis software.
• Indeed, the complexity of behavioral observation data often necessitates the use of specialized software tools. Programs like GSEQ, Observer, and INTERACT are designed specifically for the analysis of observational data and can perform many of the analyses described above efficiently and accurately.

Bakeman, R., & Quera, V. (2017). Sequential analysis and observational methods for the behavioral sciences. Cambridge University Press.

Burghardt, G. M., Bartmess-LeVasseur, J. N., Browning, S. A., Morrison, K. E., Stec, C. L., Zachau, C. E., & Freeberg, T. M. (2012). Minimizing observer bias in behavioral studies: A review and recommendations. Ethology, 118 (6), 511-517.

Hill, C. E., & Lambert, M. J. (2004). Methodological issues in studying psychotherapy processes and outcomes. In M. J. Lambert (Ed.), Bergin and Garfield’s handbook of psychotherapy and behavior change (5th ed., pp. 84–135). Wiley.

Lindahl, K. M. (2001). Methodological issues in family observational research. In P. K. Kerig & K. M. Lindahl (Eds.), Family observational coding systems: Resources for systemic research (pp. 23–32). Lawrence Erlbaum Associates.

Mehl, M. R., Robbins, M. L., & Deters, F. G. (2012). Naturalistic observation of health-relevant social processes: The electronically activated recorder methodology in psychosomatics. Psychosomatic Medicine, 74 (4), 410–417.

Morris, A. S., Robinson, L. R., & Eisenberg, N. (2014). Applying a multimethod perspective to the study of developmental psychology. In H. T. Reis & C. M. Judd (Eds.), Handbook of research methods in social and personality psychology (2nd ed., pp. 103–123). Cambridge University Press.

Smith, J. A., Maxwell, S. D., & Johnson, G. (2014). The microstructure of everyday life: Analyzing the complex choreography of daily routines through the automatic capture and processing of wearable sensor data. In B. K. Wiederhold & G. Riva (Eds.), Annual Review of Cybertherapy and Telemedicine 2014: Positive Change with Technology (Vol. 199, pp. 62-64). IOS Press.

Traniello, J. F., & Bakker, T. C. (2015). The integrative study of behavioral interactions across the sciences. In T. K. Shackelford & R. D. Hansen (Eds.), The evolution of sexuality (pp. 119-147). Springer.

Wampler, K. S., & Harper, A. (2014). Observational methods in couple and family assessment. In H. T. Reis & C. M. Judd (Eds.), Handbook of research methods in social and personality psychology (2nd ed., pp. 490–502). Cambridge University Press.

Observation

Observation, as the name implies, is a way of collecting data through observing. This data collection method is classified as a participatory study, because the researcher has to immerse herself in the setting where her respondents are, while taking notes and/or recording. Observation data collection method may involve watching, listening, reading, touching, and recording behavior and characteristics of phenomena.

Observation as a data collection method can be structured or unstructured. In structured or systematic observation, data collection is conducted using specific variables and according to a pre-defined schedule. Unstructured observation, on the other hand, is conducted in an open and free manner in a sense that there would be no pre-determined variables or objectives.

Moreover, this data collection method can be divided into overt or covert categories. In overt observation research subjects are aware that they are being observed. In covert observation, on the other hand, the observer is concealed and sample group members are not aware that they are being observed. Covert observation is considered to be more effective because in this case sample group members are likely to behave naturally with positive implications on the authenticity of research findings.

Advantages of observation data collection method include direct access to research phenomena, high levels of flexibility in terms of application and generating a permanent record of phenomena to be referred to later. At the same time, this method is disadvantaged with longer time requirements, high levels of observer bias, and impact of observer on primary data, in a way that presence of observer may influence the behaviour of sample group elements.

It is important to note that observation data collection method may be associated with certain ethical issues. As it is discussed further below in greater details, fully informed consent of research participant(s) is one of the basic ethical considerations to be adhered to by researchers. At the same time, the behaviour of sample group members may change with negative implications on the level of research validity if they are notified about the presence of the observer.

This delicate matter needs to be addressed by consulting with dissertation supervisor, and commencing the primary data collection process only after ethical aspects of the issue have been approved by the supervisor.

My e-book,  The Ultimate Guide to Writing a Dissertation in Business Studies: a step by step assistance  offers practical assistance to complete a dissertation with minimum or no stress. The e-book covers all stages of writing a dissertation starting from the selection to the research area to submitting the completed version of the work within the deadline.

John Dudovskiy

• Skip to main content
• Skip to primary sidebar
• Skip to footer
• QuestionPro

• Solutions Industries Gaming Automotive Sports and events Education Government Travel & Hospitality Financial Services Healthcare Cannabis Technology Use Case AskWhy Communities Audience Contactless surveys Mobile LivePolls Member Experience GDPR Positive People Science 360 Feedback Surveys
• Resources Blog eBooks Survey Templates Case Studies Training Help center

Home Market Research

What is Observational Research: Types, Pros, and Examples

Researchers can gather customer data in a variety of ways, including surveys, interviews, and research. But not all data can be collected by asking questions because customers might not be conscious of their behaviors. 

This is when observational research comes in. This research method is a way to learn about people by observing them in their natural environment. Like every methodology, this one has a very defined objective and is often used because it helps researchers understand how people act in different situations and what things in the environment affect their actions.

This blog will teach you about observational research, including types and observation methods. Let’s get started.

What is Observational Research?

Observational research is a method in which researchers observe and systematically record behaviors, events, or phenomena without directly manipulating them. It is a broad term for various non-experimental studies in which behavior is carefully watched and recorded.

The goal of this research is to describe a variable or a set of variables. More broadly, the goal is to capture specific individual, group, or setting characteristics.

Since it is non-experimental and uncontrolled, we cannot draw causal research conclusions from it.

The observational data collected in research studies is frequently qualitative observation , but it can also be quantitative or both (mixed methods).

Types of Observational Research

Conducting observational research can take many different forms. There are various types of this research. These types are classified below according to how much a researcher interferes with or controls the environment.

1. Naturalistic Observation

Taking notes on what is seen is the simplest form of observational research. A researcher makes no interference in naturalistic observation. It’s just watching how people act in their natural environments. 

Importantly, there is no attempt to modify factors in naturalistic observation, as there would be when comparing data between a control group and an experimental group.

2. Case Studies

A case study is a sort of observational research that focuses on a single phenomenon. It is a naturalistic observation because it captures data in the field. But case studies focus on a specific point of reference, like a person or event, while other studies may have a wider scope and try to record everything that happens in the researcher’s eyes. 

For example, a case study of a single businessman might try to find out how that person deals with a certain disease’s ups and down or loss.

3. Participant Observation

Participant observation is similar to naturalistic observation, except that the researcher is a part of the natural environment they are studying. In such research, the researcher is also interested in rituals or cultural practices that can only be evaluated by sharing experiences. 

For example, anyone can learn the basic rules of table tennis by going to a game or following a team. Participant observation, on the other hand, lets people take part directly to learn more about how the team works and how the players relate to each other.

It usually includes the researcher joining a group to watch behavior they couldn’t see from afar. Participant observation can gather much information, from the interactions with the people being observed to the researchers’ thoughts.

4. Controlled Observation

A more systematic structured observation entails recording the behaviors of research participants in a remote place. Case-control studies are more like experiments than other types of research, but they still use observational research methods. When researchers want to find out what caused a certain event, they might use a case-control study.

5. Longitudinal Observation

This observational research is one of the most difficult and time-consuming because it requires watching people or events for a long time. Researchers should consider longitudinal observations when their research involves variables that can only be seen over time. 

After all, you can’t get a complete picture of things like learning to read or losing weight in a single observation. Longitudinal studies keep an eye on the same people or events over a long period of time and look for changes or patterns in behavior.

Observational Research Methods and Considerations

When doing this research, there are a few observational methods and considerations to remember to ensure that the research is done correctly. Along with other research methods and considerations, let’s learn some key research methods and considerations of it:

01. Have a Clear Objective

For an observational study to be helpful, it needs to have a clear goal. It will help guide the observations and ensure they focus on the right things.

02. Get Permission

Get permission from your participants. Getting explicit permission from the people you will be watching is essential. It means letting them know that they will be watched, the observation’s goal, and how their data will be used.

03. Unbiased Observation

It is important to make sure the observations are fair and unbiased. It can be done by keeping detailed notes of what is seen and not putting any personal meaning on the data.

04. Hide Your Observers

In the observation method, keep your observers hidden. The participants should be unaware of the observers to avoid potential bias in their actions.

05. Documentation

It is important to document the observations clearly and straightforwardly. It will allow others to examine the information and confirm the observational research findings.

06. Data Analysis

Data analysis is the last method. The researcher will analyze the collected data to draw conclusions or confirm a hypothesis.

Pros And Cons of Observational Research

Observational studies are a great way to learn more about how your customers use different parts of your business. There are so many pros and cons of observational research. Let’s have a look at them.

• It provides a practical application for a hypothesis. In other words, it can help make research more complete.
• You can see people acting alone or in groups, such as customers. So, you can answer a number of questions about how people act as customers.
• There is a chance of researcher bias in observational research. Experts say that this can be a very big problem.
• Some human activities and behaviors can be difficult to understand. We are unable to see memories or attitudes. In other words, there are numerous situations in which observation alone is inadequate.

What are The Steps of Observation Research?

Observation research involves observing and recording behaviors in their natural setting to understand patterns or actions. Here’s a simplified approach:

• Set a Goal: Identify what you want to discover through your observation. It might focus on a specific behavior, interaction, or event.
• Choose Your Approach: Select if you’re watching or actively participating. Also, choose whether you’ll observe naturally or in a controlled setting.
• Choose Your Sample: Select who or what you’re observing. Make sure your group represents the broader context of your research.
• Create a Checklist: Design a simple system to categorize behaviors or actions so you can keep track consistently.
• Observe and Record: Watch without interfering. Use checklists, notes, or even recordings to gather data.
• Analyze What You Saw: Look at the behaviors and see if they align with your goal. You can count actions or look for themes.
• Cover it Up: Summarize your findings, conclude, and explain what they mean in the context of your research.

Keeping it short and brief lets you gather valuable insights without overcomplicating the process.

Example of Observational Research

The researcher observes customers buying products in a mall. Assuming the product is soap, the researcher will observe how long the customer takes to decide whether he likes the packaging or comes to the mall with his decision already made based on advertisements.

If the customer takes their time making a decision, the researcher will conclude that packaging and information on the package affect purchase behavior. If a customer makes a quick decision, the decision is likely predetermined. 

As a result, the researcher will recommend more and better advertisements in this case. All of these findings were obtained through simple observational research.

How to Conduct Observational Research With QuestionPro?

QuestionPro can help with observational research by providing tools to collect and analyze data. It can help in the following ways:

Define the research goals and question types you want to answer with your observational study . Use QuestionPro’s customizable survey templates and questions to do a survey that fits your research goals and gets the necessary information. 

You can distribute the survey to your target audience using QuestionPro’s online platform or by sending a link to the survey. 

With QuestionPro’s real-time data analysis and reporting features, you can collect and look at the data as people fill out the survey. Use the advanced analytics tools in QuestionPro to see and understand the data and find insights and trends. 

If you need to, you can export the data from QuestionPro into the analysis tools you like to use. Draw conclusions from the collected and analyzed data and answer the research questions that were asked at the beginning of the research.

To summarize, observational research is an effective strategy for collecting data and getting insights into real-world phenomena. When done right, this research can give helpful information and help people make decisions. 

QuestionPro is a valuable tool that can help with observational research by letting you create online surveys, analyze data in real time, make surveys your own, keep your data safe, and use advanced analytics tools.

To do this research with QuestionPro, researchers need to define their research goals, do a survey that matches their goals, send the survey to participants, collect and analyze the data, visualize and explain the results, export data if needed, and draw conclusions from the data collected.

By keeping in mind what has been said above, researchers can use QuestionPro to help with their observational research and gain valuable data. Try out QuestionPro today!

Frequently Asked Questions (FAQ)

Observational research is a method in which researchers observe and systematically record behaviors, events, or phenomena without directly manipulating them.

There are three main types of observational research: naturalistic observation, participant observation, and structured observation.

Observational research involves watching and recording behaviors or outcomes without intervening or altering the setting to identify correlations. Experimental research , on the other hand, actively manipulates variables to test cause-and-effect relationships in controlled conditions.

Naturalistic observation involves observing subjects in their natural environment without any interference.

MORE LIKE THIS

What Can We Expect Next? — Tuesday CX Thoughts

Dec 3, 2024

QuestionPro Workforce Turned Up the Heat 🔥

Dec 2, 2024

Are You Doing Too Good A Job? — Tuesday CX Thoughts

Nov 26, 2024

Qualtrics Employee Experience Alternatives: The 6 Best in 2024

Nov 19, 2024

Other categories

• Academic Research
• Artificial Intelligence
• Assessments
• Brand Awareness
• Case Studies
• Communities
• Consumer Insights
• Customer effort score
• Customer Engagement
• Customer Experience
• Customer Loyalty
• Customer Research
• Customer Satisfaction
• Employee Benefits
• Employee Engagement
• Employee Retention
• Friday Five
• General Data Protection Regulation
• Insights Hub
• Life@QuestionPro
• Market Research
• Mobile diaries
• Mobile Surveys
• New Features
• Online Communities
• Question Types
• Questionnaire
• QuestionPro Products
• Release Notes
• Research Tools and Apps
• Revenue at Risk
• Survey Templates
• Training Tips
• Tuesday CX Thoughts (TCXT)
• Uncategorized
• What’s Coming Up
• Workforce Intelligence