homeworks power outage map

HomeWorks Tri-County Electric

• ELECTRIC OUTAGE MAP

YOUR Electric

This is your hub for accessing your HomeWorks Tri-County Electric account, paying your bill, learning about your billing options and more. Questions? Call us at 800-562-8232.

What is SmartHub? FAQs about our account portal.

How To Read Your Electric Bill

At HomeWorks Tri-County Electric, we understand that utility bills can be complicated. We try to keep our bill as simple as possible for you. For information on how to read your bill,  click here .

What is A Power Supply Cost Recovery Factor?

YOUR PAYMENT OPTIONS

For your convenience, we offer several simple bill payment options. Read more below: 

1. Automatic Bill Payment

Sign up for our Auto-Pay Program. You will receive a copy of your bill in time to question any differences, but your bank electronically transfers the amount due to HomeWorks Tri-County Electric on the due date. Apply here , or call us at 800-562-8232 to learn more.

2. Pay Online Via SmartHub

Use the Pay Now link to the left to pay your bill without registering your account for SmartHub, or use the Log In link to  review your current bill or your account history and make your payment any time, day or night.

3. Pay By Phone

You can make a check or credit card payment over the phone by calling 844-963-2875.

4. Pay At Our Offices

Pay in person via our lobby or drive-thru at either office in Portland or Blanchard, where we also accept credit cards. (Note: Our office lobbies and drive-thrus are currently closed due to COVID-19.) You can use the night deposit box at either office after regular office house and on weekends. For your protection, do not deposit cash in the box.

5. Mail Your Payment

Send payments to: HomeWorks, 7973 E. Grand River Ave. Portland, MI 48875.

When you pay your bill by mail, send a check or money order. DO NOT SEND CASH through the mail. To help us credit your payment correctly, include the bill stub and write the account number on your check, particularly if the name on the check does not match the name on the bill.

Allow at least five days before the due date for the payment to reach our offices. When a due date falls on a weekend or legal holiday, we extend it to the next regular business day. Call either office if you want to be sure your payment has reached us.

Make Sure You Receive Our Emails

To ensure our emails continue to reach your inbox, please add our email address ([email protected] ) to your address book. You may also need to adjust the settings if you use a spam filter.

Your Privacy is Our Priority

We want you to know that protecting our members’ information is of the utmost importance to us at HomeWorks.

Read Our Privacy Policy

Pay As You Go Service

This prepaid service is a great options for members who want to take control of their electricity and expenses. You choose when, how and what amount you pay each month. With no deposits, late fees or reconnect fees, you have complete control. Call us to learn more.

Budget Billing

Sign up for budget billing and  minimize monthly bill spikes by averaging your payments over 12 months. You can start any time of year, once you have established 12 months of usage in your own name. Call us to learn more.  

About Past Due Bills

Michigan low income energy assistance fund.

Your board of directors voted to opt in to the Michigan Low Income Energy Assistance Fund for 2020. Opting in means that our qualifying members in need will be allowed to access funds provided by the program, which was established by the Michigan legislature to assist low-income, at-risk residents with their utility bills. Opting in also means that our members are charged a monthly surcharge of less than $1 on their electric bill to contribute to the fund. Learn more .

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